Ernest Boadum Kissi
Kitchener,Canada
Summary
Dynamic and results-driven mechanical professional with over 6 years of experience spanning CNC machining from a comprehensive 2- year Trades program, Sales Engineering, and Service Advisory roles. Proven ability to bridge the gap between technical expertise and customer needs to enhance customer satisfaction. Strong communicator and problem-solver with a passion for technology and continuous learning.
Seeking to leverage my technical abilities and workshop experience to contribute effectively to machining roles.
Overview
4
4
years of professional experience
Work History
Sales Engineer
Mantrac (CAT) Ghana Ltd
Accra, Ghana
04.2021 - 08.2023
- Developed and delivered technical presentations to prospects, customers, and internal teams.
- Created sales proposals for new and existing clients based on their individual needs.
- Analyzed customer requirements and identified solutions that best fit their business objectives.
- Maintained a thorough understanding of the company's products, services, pricing policies, and promotional materials.
- Responded promptly to customer inquiries regarding product specifications, pricing, availability.
- Provided technical guidance during the installation process at customer sites.
- Compiled reports summarizing sales activity, forecasting future sales trends.
Sales Engineer
Jubaili Bros Ltd
Spintex, Accra
02.2019 - 03.2021
- Collaborated with marketing team to create effective campaigns for new product launches.
- Researched competitive products in order to develop strategic positioning within the market.
- Attended industry conferences and events to build relationships with key partners and stakeholders.
- Evaluated customer feedback in order to identify areas of improvement for products and services.
- Generated leads through cold calling prospective clients as well as networking activities.
Education
Mechanical Technician - Computer Numerical Control
Conestoga College
true12-2024
(BSc) - Mechanical Engineering
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana06-2015
Skills
- CNC machine setup
- Proficient in using precision tools
- CNC Programming and Operation
- Technical Drawing Interpretation
- Adherence to safety protocols is essential to maintain a safe workshop environment
- Strong technical acumen
- Needs analysis
- Proficient in Reading Blueprints
- Trustworthy
- Grit
Projects
Machined components: Designed and manufactured precision components on both mill and lathe machines, adhering to tight tolerances, and project specifications
References
References available upon request.
Timeline
Sales Engineer
Mantrac (CAT) Ghana Ltd
04.2021 - 08.2023
Sales Engineer
Jubaili Bros Ltd
02.2019 - 03.2021
Mechanical Technician - Computer Numerical Control
Conestoga College
(BSc) - Mechanical Engineering
Kwame Nkrumah University of Science And Technology
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