Ernest Boadu
Guelph,Canada
Summary
Sales associate with proven customer service expertise and strong relationship-building capabilities. Skilled in sales strategy and merchandising, consistently achieving sales targets. Detail-oriented accountant with over ten years of experience in maintaining accurate financial records for large organizations. Experienced security guard adept at ensuring safety and managing high-pressure situations effectively.
Overview
13
13
years of professional experience
1
1
Certification
Work History
STORE FRONT STAFF MEMBER
Tim Hortons
Penetaguishene, ON
09.2024 - 05.2025
- Operated cash registers, accepting payment and making change.
- Maintained cleanliness of store by sweeping, dusting and removing trash.
- Assisted with inventory control, monitoring stock levels, and placing orders as needed for optimal product availability.
- Increased repeat business through friendly interactions, attentive service, and remembering customer preferences.
- Collaborated with team members to ensure smooth daily functioning of the store and timely completion of tasks.
- Resolved customer complaints professionally, ensuring prompt resolution and ongoing customer loyalty.
WAREHOUSE MANAGER
BOHAY VENTURES LIMITED
Accra
08.2020 - 06.2024
- Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
- Maintained a safe work environment, conducting regular safety inspections and training employees on proper procedures.
- Facilitated cross-training initiatives within the warehouse team, ensuring staff members were equipped with the knowledge and skills necessary to adapt quickly to changing business needs.
- Monitored inventory levels closely, ensuring stock was replenished in a timely manner to prevent shortages or delays in fulfilling customer orders.
- Ensured timely order fulfillment by coordinating with team members to prioritize tasks efficiently.
HEAD OF ACCOUNTS AND ADMINISTRATION
Global Millennium Travel and Tours
Accra
05.2014 - 06.2020
- Handling of company accounts- banking, taxes,
- Setting up systems and procedures, company budgets, monitoring and control
- Preparation of bank reconciliation statements
- Tracking and keeping records of all company assets in the asset register
- Handling of human resources- staff files, staff welfare, salaries, Social Security
- Accounts receivable and payables control management
- Developing and documenting business processes and accounting policies to maintain and strengthen internal controls systems
- Worked well in a team setting, providing support and guidance.
Security Officer
Cocoa Marketing Company
Kumasi
05.2012 - 05.2014
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Provided escorts for visitors as needed throughout the facility.
- Performed first aid and CPR when necessary during emergency situations.
Education
Master of Project Management -
University of Guelph(In-Progress)
Canada05-2026
Barchelor's - Accounting and Business Management
University of Cape Coast
Cape Coast05.2011
SSSCE in Business - Business
Kumasi High School
Kumasi07.2005
Skills
- Employee safety and workplace violence prevention
- Store maintenance and inventory management
- Staff supervision and training
- Warehouse operations and order fulfillment
- Bank reconciliation and financial statements
- Cash handling and transaction accuracy
- Promotional strategies and marketing initiatives
- Access control and visitor tracking
Certification
- Ontario Licensed Security Guard
- Emergency First Aid with CPR C @ AED
- Workplace Hazardous Materials Information System (WHMIS)
Accomplishments
- Increased profits by sixty-five percent without reducing customer satisfaction rates.
- Implemented marketing strategies which resulted in fifty percent growth of customer base.
- Supervised sales team to monitor sales activity and goal achievement.
Volunteer Experience
- Promoted environmental awareness with educational workshops and hands-on activities.
- Improved public safety, participating in community watch programs.
- Boosted donations to organization by strategizing and executing fundraising events.
References
- Dr. Frank Arthur, Head of WanLegend Media, +1 437 219 6034, frankarthurike@gmail.com
- Mr. Andrews Kwarteng, Director- K Kwart Enterprise, +1 518 898 1730, akumahkwarteng@gmail.com
Languages
English, Native or Bilingual
Timeline
STORE FRONT STAFF MEMBER
Tim Hortons
09.2024 - 05.2025
WAREHOUSE MANAGER
BOHAY VENTURES LIMITED
08.2020 - 06.2024
HEAD OF ACCOUNTS AND ADMINISTRATION
Global Millennium Travel and Tours
05.2014 - 06.2020
Security Officer
Cocoa Marketing Company
05.2012 - 05.2014
Master of Project Management -
University of Guelph(In-Progress)
Barchelor's - Accounting and Business Management
University of Cape Coast
SSSCE in Business - Business
Kumasi High School
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