Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ernan Jr Cortez

Sacramento

Summary

Results-driven management professional with strong focus on team collaboration and achieving goals. Proven track record of effective leadership, operational efficiency, and adaptability in dynamic environments. Skilled in strategic planning, process optimization, and fostering productive team cultures. Known for reliability and flexibility in meeting changing needs.

Overview

8
8
years of professional experience

Work History

Area Manager II

Amazon
10.2023 - Current
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed Inbound daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Analyzed and reported on key performance metrics to senior management.
  • Mentored junior team members in their career progression pathing endeavors towards managerial roles within the company structure framework.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.

Manager

E&S Logistics Inc
12.2016 - 10.2023
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary
    adjustments.
  • Led team meetings to discuss performance metrics, fostering culture of continuous improvement and accountability.
  • Served as the main point of contact between stakeholders and our team, bridging communication gaps for smooth project progression.

Education

MBA -

California State University, Sacramento
Sacramento, CA
08-2023

Bachelor of Science - Business Administration

California State University, Sacramento
Sacramento, CA
05-2022

Skills

  • Time Management
  • Team leadership
  • Operations management
  • Strategic planning
  • Project leadership
  • Teamwork/Collaboration
  • MS Office
  • Bilingual

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Area Manager II

Amazon
10.2023 - Current

Manager

E&S Logistics Inc
12.2016 - 10.2023

MBA -

California State University, Sacramento

Bachelor of Science - Business Administration

California State University, Sacramento

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Ernan Jr Cortez