Ability to work with flexibility under pressure with tight deadlines.
Respond to DPSS recipients' complaints and requests for information and services.
Foster a climate of collaboration between the general public, and the department by assessing client needs and by routing calls to appropriate departments.
Interact professionally with all levels of staff within the County department, agencies, and the public.
Business Office Manager
North Valley Nursing Center
09.2017 - 12.2022
Demonstrated skill in preparing and writing administrative and professional reports and correspondence.
Financial analysis skills to establish and maintain funding systems.
Billing insurance companies daily
Ability to define problems and issues and identify information and/or people required to resolve the same.
Staff Coordinator
North Valley Nursing Center
04.2013 - 09.2017
Obtain daily staff requests and fill them efficiently
Uphold accurate system for tracking staff over a variety of shifts
Coordinate staff to meet the organization’s requirements
Monitor overtime accumulation and attendance of employees
Assist the human resource department with interviews and meetings
Maintain schedules for rotating staff
Retail Associate
Ross Dress for Less Retail Store
10.2007 - 04.2013
Accept and process new inventory in a timely manner.
Organize clothing relative to style, department and size.
Provide customers with excellent service by addressing their needs and processing their transactions.
Maintain the overall tidiness of the workplace to ensure maximum efficiency
Communicate with colleagues and management to achieve the highest level of customer satisfaction.
Education
Diploma - Medical Assisting
Glendale Career College
06.2011
Manicurist Diploma - undefined
Moro Beauty College
06.2008
Skills
Computer: Proficient in Microsoft Office (Excel, Word, Powerpoint)
Property Conveyance Examiner at Los Angeles County Registrar-Recorder / County ClerkProperty Conveyance Examiner at Los Angeles County Registrar-Recorder / County Clerk
Intermediate Typist Clerk at Los Angeles County Registrar Recorder/County ClerkIntermediate Typist Clerk at Los Angeles County Registrar Recorder/County Clerk