Ermine Sylvester
Toronto,Canada
Summary
Current membership with Ontario College of Nurses in good standing. Experience in community health, rehabilitation, or related field. Understanding of the healthcare system and community resources. Interpersonal, communication, assessment, problem-solving, and decision-making skills. Time management, prioritization, and organizational skills. Ability to work independently and within a multidisciplinary team. Capability to complete documentation, reports, and forms accurately.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Registered Nurse (Community)
Paramed Home Health Care Services
Toronto, Canada
02.2025 - Current
- Lead a team of healthcare professionals to deliver community-based nursing care, ensuring operational efficiency and high-quality patient outcomes
- Lead the coordination of patient assessments and care planning, offering guidance to staff regarding patient needs and compliance with regulatory requirements
- Effectively manage patient records and ensure the team adheres to documentation standards and best practices in clinical care
- Facilitate training and orientation programs for new staff, fostering a culture of continuous learning and professional
Registered Nurse (Rehabilitation/Complex Continuing Care)
West Park Health Centre
Toronto, Canada
01.2024 - 02.2025
- Conducts nursing assessments and contributes to the development of care plans, focusing on goal-oriented treatment interventions
- Provided education and support to patients and their families to address medical, cognitive, emotional, and self-care needs
- Act as a coach, mentor, or consultant, using critical thinking skills to achieve patient outcomes and enhance team performance
- Provides client-centered care as part of an interdisciplinary care team to address the personal care, activation, recreation, and spiritual needs of clients
- Plans, delivers, and evaluates nursing interventions, including medication administration and treatments within the RN’s and RPN’s scope of practice
Registered Nurse (Charge Nurse)
Gander LTC, Bay St. George LTC
, Canada
01.2023 - 11.2024
- Company Overview: (Contract)
- Led the daily operations of nursing staff, managing patient care schedules, delegating tasks, and overseeing performance
- Played an integral role in the implementation of care plans and operational processes that improved the quality of care provided to residents
- Directed staff during routine and emergency situations, ensuring that patient care and safety were consistently prioritized
- Collaborated with external stakeholders, including hospitals and community services, to optimize care pathways for residents and ensure a smooth continuum of care
- Regularly evaluated staff performance and conducted mentorship to improve care delivery standards
- (Contract)
Assistant Director of Care (Registered Nurse)
Tender Care Long-Term Care
, Canada
09.2022 - 01.2023
- Company Overview: (Contract)
- Assisted in managing the Nursing Department’s operations, including overseeing scheduling, staffing, and ensuring that all tasks were carried out in compliance with Ministry guidelines
- Coordinated interdisciplinary team meetings, ensuring that care plans were aligned with the needs of the residents and implemented across all units
- Managed the implementation of infection control protocols, overseeing the training and compliance of staff with the public health guidelines
- Developed and implemented operational improvements, resulting in greater workflow efficiency and a reduction in care delays
- Managed resources to ensure departments have the equipment and staff for patient care
- (Contract)
Care Team Supervisor (RPN)
VHA Home Health
Toronto, Canada
07.2018 - 08.2022
- Managed the operational functions of a care team, overseeing a diverse group of personal support workers, caregivers, and scheduling coordinators
- Directed the daily management of patient care, ensuring that all assigned tasks were completed in a timely manner and met the highest standards of care
- Developed and implemented strategies for improving team performance, reducing operational inefficiencies, and optimizing staff allocation
- Conducted performance evaluations, provided coaching, and developed training programs to address staff needs and improve overall service quality
- Acted as a liaison between frontline staff and senior management, facilitating communication and ensuring that team concerns were addressed
- Assisted in the recruitment and retention of staff, creating a positive work environment that encouraged team collaboration and professional growth
Home Support Supervisor (RPN)
Spectrum Health Care
Toronto, Canada
10.2012 - 05.2018
- Managed the operational functions of a care team, overseeing a diverse group of personal support workers, caregivers, and scheduling coordinators
- Directed the daily management of patient care, ensuring that all assigned tasks were completed in a timely manner and met the highest standards of care
- Developed and implemented strategies for improving team performance, reducing operational inefficiencies, and optimizing staff allocation
- Conducted performance evaluations, provided coaching, and developed training programs to address staff needs and improve overall service quality
- Acted as a liaison between frontline staff and senior management, facilitating communication and ensuring that team concerns were addressed
- Assisted in the recruitment and retention of staff, creating a positive work environment that encouraged team collaboration and professional growth
Education
Bachelor’s degree - nursing
Athabasca University
08.2022
Diploma in Practical Nursing -
Durham College
05.2009
Skills
- Patient assessment
- Care planning
- Medication administration
- Infection control
- Team leadership
- Interdisciplinary collaboration
Certification
- Basic Life Support (BLS), Current
- Leadership in Healthcare, Ongoing Professional Development
- Quality Improvement in Healthcare, Ongoing Education
- Conflict Management & Resolution, Specialized Training
- Advanced Care Planning, Ongoing Education
References
Available upon request
Timeline
Registered Nurse (Community)
Paramed Home Health Care Services
02.2025 - Current
Registered Nurse (Rehabilitation/Complex Continuing Care)
West Park Health Centre
01.2024 - 02.2025
Registered Nurse (Charge Nurse)
Gander LTC, Bay St. George LTC
01.2023 - 11.2024
Assistant Director of Care (Registered Nurse)
Tender Care Long-Term Care
09.2022 - 01.2023
Care Team Supervisor (RPN)
VHA Home Health
07.2018 - 08.2022
Home Support Supervisor (RPN)
Spectrum Health Care
10.2012 - 05.2018
Bachelor’s degree - nursing
Athabasca University
Diploma in Practical Nursing -
Durham College
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