Erma De La Cruz
Tulare,CA
Summary
Highly organized and dependable, excels at effectively managing multiple priorities while maintaining a positive attitude. Always willing to go the extra mile and take on additional responsibilities to contribute to the team's success and achieve collective goals.
Overview
17
17
years of professional experience
Work History
Funeral Assistant
Salser & Dillard Funeral Chapel
Visalia, CA
06.2025 - Current
- Assisted in preparation and arrangement of deceased for viewings and funerals.
- Provided compassionate support to grieving families during visitations and services.
- Picked up deceased at private homes, hospitals and county morgues.
Lead Biometrics Screener
Onsite Health Diagnostics
Plano, TX
01.2025 - Current
- Administered biometric tests including blood pressure and cholesterol assessments accurately.
- Trained new staff on screening techniques and equipment usage, enhancing team efficiency.
- Collected blood samples utilizing venipuncture and capillary techniques following safety protocols.
Lead Biometric Screener/Lead Phlebotomist
Health Advocate
Lodi, CA
01.2025 - Current
- Completed finger-sticks for cholesterol and glucose readings using Cholestech LDX machine.
- Administered blood pressure with automatic and manual cuffs.
- Maintained a clean and organized workspace, ensuring a professional atmosphere during screenings.
Travel Phlebotomist/ Biometrics Examiner
Exam One
Bakersfield, CA
06.2023 - 02.2025
- Obtained blood specimens through venipuncture and finger stick techniques, ensuring a high success rate.
- Prepared patients for blood and urine tests, enhancing patient comfort and compliance.
- Received and verified test requisitions from doctors, promptly addressing any discrepancies to maintain accuracy.
- Performed EKGs as needed per insurance guidelines, contributing to comprehensive patient assessments.
Phlebotomist
Comprehensive Medical Laboratories
Bakersfield, CA
01.2016 - 09.2020
- Managed unusual test orders by obtaining necessary information from physicians or nursing stations, ensuring timely processing.
- Served as a mobile phlebotomist, traveling to various convalescent and rehabilitation hospitals to provide essential services.
- Demonstrated strong attention to detail in verifying patient information and sample labels, minimizing errors.
- Maintained strict adherence to HIPAA regulations and patient confidentiality guidelines at all times, fostering trust and compliance.
Lead Phlebotomist
Crestview Laboratory
Lindsay, CA
02.2009 - 12.2018
- Handled tubes and containers of each test type, ensuring appropriate storage temperatures to preserve sample integrity.
- Entered patient test data into the computer system accurately, facilitating efficient laboratory operations.
- Led a team of 5 phlebotomists, successfully coordinating shifts to ensure 100% staffing during peak hours while maintaining a high level of service.
- Handled insurance verifications, ensuring accurate billing and reimbursement processes.
Education
Child Development & General Education
College of The Sequoias
Visalia, CACertified State License - Phlebotomy
Tulare Adult School
Tulare, CA08.2005
Certificate - Medical Assistant
Visalia Adult School
Visalia, CA12.2004
Skills
- Patient Verification
- Vital Signs
- Advanced Phlebotomy
- Supplies Inventory
- Medical Records
- Educational support
- Teamwork and collaboration
- Problem-solving abilities
- Effective communication
- File management
- Data entry
- Funeral service coordination
Additional Information
Basic Life Support
Timeline
Funeral Assistant
Salser & Dillard Funeral Chapel
06.2025 - Current
Lead Biometrics Screener
Onsite Health Diagnostics
01.2025 - Current
Lead Biometric Screener/Lead Phlebotomist
Health Advocate
01.2025 - Current
Travel Phlebotomist/ Biometrics Examiner
Exam One
06.2023 - 02.2025
Phlebotomist
Comprehensive Medical Laboratories
01.2016 - 09.2020
Lead Phlebotomist
Crestview Laboratory
02.2009 - 12.2018
Certificate - Medical Assistant
Visalia Adult School
Child Development & General Education
College of The Sequoias
Certified State License - Phlebotomy
Tulare Adult School