Erline Valbrun
San Diego
Summary
Dedicated retail specialist with expertise in managing daily store operations and training personnel. Skilled in conflict resolution and financial recordkeeping, contributing to improved operational efficiency and customer satisfaction.
Overview
4
4
Languages
1
1
Certification
5
5
years of professional experience
Work History
Retail Specialist
US Navy
San Diego
11.2021 - Current
- Managed inventory levels and conducted regular stock checks.
- Trained new team members on customer service standards and procedures.
- Organized merchandise displays to enhance customer engagement.
- Collaborated with team members to maintain store cleanliness and orderliness.
- Addressed customer inquiries and resolved issues promptly.
- Implemented promotional displays to increase product visibility and interest.
- Assisted customers in selecting merchandise based on their individual needs and preferences.
- Provided excellent customer service to ensure satisfaction.
- Managed daily operations of the store, including opening and closing procedures.
- Ensured compliance with all applicable laws and regulations.
- Performed cash register transactions accurately and efficiently.
- Supervised daily laundry operations to ensure efficiency and quality.
- Trained staff on proper laundry techniques and equipment usage.
- Enforced safety protocols to maintain a secure work environment.
- Processed invoices and ensured timely payment to vendors and suppliers.
- Collaborated with team members to streamline recordkeeping processes and procedures.
- Ship store operator for 12 months and raised 25k in sales for fiscal year.
- Medical Training Team Member- 48 months assisted on training more then 200 new check ins onboard over the years.
- Led morale-boosting activities for crew as MWR vice president, successfully raising over $60,000.
- Damage Control Training Team- 12 months as a training team led more than 15 high intensity drills, preparing teams for DC-I.
- Workcenter Supervisor -32 months led 3 sailors in accomplishing over 150 hours of maintenance maintaining a overall score of 96%.
Education
BBA - Healthcare Administration
Southern New Hampshire University
Hooksett, NH05-2026
Skills
- Customer service
- Team leadership
- Inventory management
- Conflict resolution
- Training and development
- Financial recordkeeping
- Store operations
- Point of sale systems
- Marketing
- Sales
- Sales training
- Time management
- Decision-making
- Detail-oriented
- Team supervision
- Cash register operation
- Networking
- Multilingual communication
Languages
English
Professional
Spanish
Professional
French
Professional
Haitian Creole
Professional
Certification
- Enlisted Surface Warfare Specialist
- Enlisted Aviation Warfare Specialist
- HIPAA Security Rule Training
- SAPR Training
Accomplishments
- 3 Sea Service Deployment Ribbon
- Combat Action Ribbon
- Good Conduct Ribbon
- GW-Terrorism Expeditionary Ribbon
- 2 Navy "E" Ribbon
- GW-Terrorism Service Medal
- Armed Forces Service Medal
- National Defense Service Medal
- 5 Navy and Marine Corps Achievement Medal
- Coast Guard Meritorious Team Commendation
- Navy Pistol Ribbon
- Navy Riffle Ribbon
Timeline
Retail Specialist
US Navy
11.2021 - Current
BBA - Healthcare Administration
Southern New Hampshire University