ERLINDA ARROYO
Fillmore
Summary
Dedicated Medical Assistant skilled in patient scheduling, clinical documentation, and HIPAA compliance. Committed to enhancing patient care and supporting physicians in delivering quality healthcare.
Overview
11
11
years of professional experience
Work History
Medical Assistant
FILLMORE FAMILY MEDICAL GROUP
Fillmore, CA
11.2019 - Current
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Managed appointment scheduling for patients, optimizing office workflow and resource allocation.
- Supported physicians during examinations by preparing instruments and maintaining sterile environments.
- Conducted vital sign measurements and recorded patient information for clinical assessments.
- Educated patients on medication instructions and post-treatment care plans to enhance compliance.
- Developed patient follow-up systems to ensure continuity of care and satisfaction levels.
- Collaborated with healthcare providers to streamline communication and improve patient outcomes.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant
SIERRA VISTA MEDICAL GROUP
Simi Valley, CA
10.2015 - 11.2019
- Educated patients on medication instructions and post-treatment care plans to enhance compliance.
- Trained new staff on office protocols, improving team efficiency and service delivery standards.
- Developed patient follow-up systems to ensure continuity of care and satisfaction levels.
- Collaborated with healthcare providers to streamline communication and improve patient outcomes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Education
High School Diploma -
NATIONWIDE EDUCATION SERVICES
Oxnard, CA05-2005
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Clinical documentation
- Procedure assistance
- Electronic health records
- Electronic medical records
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Laboratory specimen collection
- Appointment setting
- Fluent in [languages]
- OB/GYN procedures
Timeline
Medical Assistant
FILLMORE FAMILY MEDICAL GROUP
11.2019 - Current
Medical Assistant
SIERRA VISTA MEDICAL GROUP
10.2015 - 11.2019
High School Diploma -
NATIONWIDE EDUCATION SERVICES