Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erlind Godeni

Calgary

Summary

I have successfully completed cybersecurity fundamentals, equipping me with a strong foundation in information security, risk management, and threat mitigation. Additionally, my experience working at Tim Hortons has honed my customer service, teamwork, and problem-solving skills in a fast-paced environment. Together, these experiences demonstrate my adaptability, technical growth, and ability to perform effectively in diverse settings.

Overview

1
1
year of professional experience

Work History

Front of House Staff Member

Tim Hortons
12.2021 - 02.2023
  • Monitored customer food preferences to determine focus of sales efforts
  • Generated daily reports on sales, cash register transactions, and customer feedback
  • Inspected table settings prior to seating guests for proper presentation
  • Followed food safety protocols when preparing, storing, or serving food
  • Cleaned and sanitized work areas, equipment, and dishes
  • Kept current on restaurant promotions, events, new menu items
  • Efficiently managed multiple tasks simultaneously while maintaining accuracy
  • Prepared and served food and beverages according to customer specifications
  • Stocked shelves with products according to inventory levels provided by managers
  • Collected and returned dirty dishes to kitchen for washing

Education

Certificate - Cyber Security

York University
Toronto, ON
06.2023

Skills

    1 Communication Skills

    Verbal Communication: Articulate thoughts clearly and effectively in conversations and presentations

    Written Communication: Draft clear, concise, and professional emails, reports, and documents

    Active Listening: Understand and respond thoughtfully to others’ input and concerns

    2 Problem-Solving and Critical Thinking

    Ability to analyze complex issues and identify effective solutions

    Evaluate situations logically and make sound decisions under pressure

    Creativity in developing innovative approaches to challenges

    3 Adaptability and Resilience

    Open to change and flexible in dynamic environments

    Thrive in uncertain situations and handle setbacks with a positive attitude

    Learn quickly from new experiences and apply those lessons effectively

    4Time Management and Organization

    Prioritize tasks effectively to meet deadlines

    Use tools and strategies to stay organized and manage workload efficiently

    Balance competing demands without compromising quality

    5 Work Ethic and Professionalism

    Demonstrate reliability, punctuality, and accountability

    Uphold high standards of integrity and ethical behavior

    Show dedication to producing high-quality work consistently

    improvements

    6Analytical Skills

    Interpret data to identify patterns, trends, and insights

    Use evidence-based reasoning to make informed decisions

    Break complex problems into manageable components for analysis

Languages

Albanian
Native or Bilingual
English
Full Professional

Timeline

Front of House Staff Member

Tim Hortons
12.2021 - 02.2023

Certificate - Cyber Security

York University

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Erlind Godeni