Erlande Valcourt

• Ability to work in a team environment.
• Excellent communication skills
• Multitasking skills
• Ability to resolve conflict and solve problems.
• Knowledge of basic computer programs and aptitude to learn new software systems.
• Keeping logs on day to day

• Work with community agencies, schools, community housing, hospitals, community health and mental health facilities, aboriginal services, faith community, settlement services, local police, probation, parents and youth to link youth and their families to appropriate community services by identifying access barriers, and ways to overcome these barriers
• Work with the public and separate school boards on supporting and re-engaging youth facing challenges in school.
• Recreational Programs
• Summer Job Readiness

• Informing Youth about Covid 19 and the importance of taking the vaccine.
• Distributing flyers.
• Conducting workshops.

Responsible for Performing clerical and administrative duties. Assistants and secretaries by sorting mail, filling, managing high volume of calls, greeting clients, entering client's data into SAS, restocking supplies, and preparing shipment supplies.

Responsible for Outbound Calling to promote new services to existing customers. Managing high volume of calls and to meet daily target.