Eritra Berhane Kiflay
Ottawa
Summary
Experienced with coordinating volunteer activities and supporting community programs. Utilizes organizational and interpersonal skills to promote effective project execution. Knowledge of building strong community relations and enhancing service delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Community Engagement Volunteer
Eritrean Refugee Community
01.2023 - 01.2024
- - Supported refugee families through outreach and cultural programs
- - Facilitated youth mentorship and community integration activities
Early Childhood Assistant
Khartoum American School
01.2019 - 01.2020
- - Guided routines for infants and toddlers to support emotional and cognitive growth
- - Delivered play-based learning aligned with developmental milestones
- - Documented children’s progress and behavior
Direct Client Support Worker
Ministry of Labor & Human Welfare
01.2016 - 01.2017
- - Provided individualized support and coordinated services for vulnerable clients
Education
Community Service Worker Program - Community Development, Crisis Intervention, Case Management, Mental Health Support
Herzing College
Ottawa, Ontario, Canada10.2025
Diploma in Social Work and Social Administration - Human Development, Social Policy, Child Welfare, Counseling Techniques
Nkumba University
Entebbe, Uganda01.2023
Diploma in Child and Youth Care - undefined
College of Business and Social Science
Adi Keyih, Eritrea01.2016
High School Diploma - undefined
Le’Meat Secondary School
Asmara, Eritrea01.2014
Skills
- Academic Writing & Research
- Critical Thinking & Theory Application
- Visual Presentation & Document Design
- Collaborative Communication
- Organization & Time Management
- Microsoft Word
- PowerPoint
- Canva
Certification
- Standard First Aid & CPR Level C (2025)
- WHMIS Certification (2025)
Languages
English
Professional Working
Timeline
Community Engagement Volunteer
Eritrean Refugee Community
01.2023 - 01.2024
Early Childhood Assistant
Khartoum American School
01.2019 - 01.2020
Direct Client Support Worker
Ministry of Labor & Human Welfare
01.2016 - 01.2017
Diploma in Social Work and Social Administration - Human Development, Social Policy, Child Welfare, Counseling Techniques
Nkumba University
Diploma in Child and Youth Care - undefined
College of Business and Social Science
High School Diploma - undefined
Le’Meat Secondary School
Community Service Worker Program - Community Development, Crisis Intervention, Case Management, Mental Health Support
Herzing College