Erin Bendavid

Passionate and reliable Sales Associate with experience in animal care and customer service. Skilled in safe pet handling, maintaining clean habitats, and guiding customers with knowledgeable product and nutrition recommendations. Dedicated to supporting the health and happiness of pets and their owners.

Toronto Wildlife Centre, Scarborough, Ontario 

March 2024 - October 2024 

• Assisted in the care and feeding of orphaned and injured wildlife, following established protocols to ensure animal health and safety.
• Monitored animal behavior and reported health or welfare concerns to veterinary and rehabilitation staff.
• Prepared specialized diets and maintained clean, sanitary enclosures to support recovery and development.
• Supported daily operations by restocking supplies, organizing food prep areas, and maintaining accurate care records.

Dog Tales Rescue and Sanctuary, King City, Ontario

October 2022 – October 2024

• Rendered socialization, training, walks, and emotional support to animals in the sanctuary.
• Established positive relationships with members of the public interested in adopting an animal.
• Collaborated closely with other volunteers and handlers to provide support for daily activities at the shelter.
• Interacted with anxious and timid animals with patience and care.

Action Volunteers for Animals, Vaughan, Ontario

December 2022 – April 2023

• Assisted prospective owners with selecting animals for adoption, based on temperament, breed and age of animal.
• Assigned to feed, socialize, and distribute medication to cats in the adoption centre.
• Provided emotional support to both humans and animals during their time spent together at the adoption centre.
• Presented customer service by answering questions and addressing concerns of potential pet owners.

Bayview Seven Animal Hospital, Richmond Hill, Ontario

May 2018 – August 2018

• Shadowed and assisted Veterinary Technicians with surgeries and day-to-day procedures.
• Performed basic laboratory tests such as fecal analysis and urinalysis as directed by veterinarians.
• Assisted in restraining animals during examinations or treatments.
• Maintained cleanliness of animal cages, kennels, runs, examination rooms and treatment areas.
• Quickly learned new skills and applied them to daily tasks, improving efficiency.

Veterinary Assistant

VCA 404 Emergency and Referral Hospital, Newmarket, Ontario

October 2024 – Present

• Assisted veterinarians in the handling, restraint, and examination of exotic species including birds, reptiles, and small mammals.
• Prepared patients for diagnostic procedures, surgeries, and treatments, ensuring proper safety and welfare protocols.
• Monitored recovery of patients post-procedure, recording observations and promptly reporting concerns to veterinary staff.
• Collected detailed patient histories from clients and communicated findings to veterinarians to support accurate diagnostics.

Customer Experience Representative 

Indigo Books, Thornhill, Ontario

September 2024 – January 2025

• Assisted customers with product selection by providing knowledgeable recommendations and personalized service.
• Operated cash register and point-of-sale systems to process purchases, returns, and exchanges accurately.
• Maintained organized and visually appealing displays to support merchandising and sales goals.
• Resolved customer inquiries and concerns with professionalism, ensuring a positive shopping experience.