Erina Mesfin
Toronto,ON
Summary
Dynamic Home Staging Assistant with a proven track record at Self Employed Services, excelling in client consultation and interior design. Enhanced property appeal through strategic furniture arrangement and effective space planning, resulting in increased client satisfaction. Adept at multitasking and fostering teamwork, consistently delivering exceptional results in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Receptionist Administrator
East West Community Service
01.2019 - 2024
- Provided clerical support to employees by copying, faxing, and filing documents.
- Routed incoming mail and messages to relevant personnel without delay.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Maintained confidentiality of information regarding clients and company.
- Kept the reception area clean and neat to give visitors a positive first impression.
- Worked with public and private agencies to refer and educate immigrants on laws, community resources and options for various needs.
- Assisted with filling out immigration forms and applications.
- Illustrated Permanent Resident and immigration processes and managed communication channels to provide high level of service and consultation to immigration inquiries.
Hostess
Pickle Barrel
2019 - 2024
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated room assignments and maintained accurate reservation records using property management software.
- Trained new reception staff on procedures and best practices for guest interactions.
Customer Service Representative
Gloria Fashion Store
2019 - 2023
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and an expanded client base.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Gained customer trust and confidence by demonstrating compelling, persuasive, and composed professional demeanor.
- Met existing customers to review current services and expand sales opportunities.
- Provided customers with information on shipment amounts and cost of products through email or online support chat.
- Responded to customers' complaints regarding service and product quality to solve
Home Staging Assistant
Self Employed Services
2015 - Current
- Assisted in preparing homes for sale by arranging furniture and decor to enhance visual appeal.
- Collaborated with staging team to develop creative concepts that align with client preferences and market trends.
- Organized inventory of staging materials, ensuring timely availability of items for each project.
- Implemented efficient processes for material handling, reducing setup time during staging events.
- Conducted quality checks on staged properties to ensure compliance with design standards and client expectations.
- Mentored junior assistants in best practices for staging techniques and customer service interactions.
- Evaluated market feedback from staged properties to inform adjustments in future staging strategies.
- Developed relationships with local vendors to source unique decor items that enhanced overall staging effectiveness.
- Provided excellent customer service, addressing client concerns promptly and professionally.
- Improved property marketability, assisting in the selection of paint colors, finishes, and fixtures.
- Streamlined the staging process through efficient organization and inventory management.
- Supported clients during the de-staging process, efficiently packing and transporting items after a sale.
- Assisted in photography sessions, ensuring staged homes were showcased in their best light for marketing materials.
- Reduced project turnaround time through diligent task prioritization and effective time management skills.
- Contributed to successful open houses by preparing properties with meticulous attention to detail.
- Assisted home stagers in creating visually appealing spaces to attract potential buyers.
- Solved space planning challenges by rearranging furniture layouts for optimal flow and aesthetics.
- Maintained up-to-date knowledge of design trends, incorporating current styles into home staging projects as appropriate.
- Facilitated smooth project transitions by coordinating schedules and logistics among various stakeholders.
- Collaborated with real estate agents to understand target demographics and tailor staging accordingly.
- Communicated effectively with team members, ensuring timely completion of all assigned tasks.
- Demonstrated adaptability by working on diverse projects, from small apartments to luxury estates.
- Enhanced property appeal by strategically placing furniture and accessories in homes for sale.
- Increased client satisfaction by providing personalized staging recommendations for each property.
- Selected furniture, lighting and accessories to enhance design concepts.
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Oversaw installation of finishes, furniture and other design elements to control final product.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Developed space planning concepts, color palette selections, and textile presentations.
- Specified appropriate products and materials to meet project objectives and design scheme.
- Collaborated with contractors and suppliers for smooth execution of design plans.
- Presented design proposals to clients to establish clear project expectations and goals.
- Participated in furniture selection and documentation of specifications.
- Prepared product and layout documents implementing diverse design concepts.
- Led interior design across conceptual, schematic, design development, and construction document phases.
- Assisted clients with budget considerations and made recommendations for furniture, wall hangings and Type items.
- Devised project budgets to track expenses and avoid cost overruns.
Education
Hospitality And Tourism Management
ABM College
Toronto, ON04.2019
High School Diploma - Interior Architecture
Asmera University
Asmera ,Eritrea06.2018
Skills
- Client consultation
- Interior design
- Furniture arrangement
- Space planning
- Color coordination
- Home styling
- Lighting design
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Multitasking Abilities
- Excellent communication
- Interior planning
- Creative problem solving
Languages
Spanish
Elementary
Timeline
Receptionist Administrator
East West Community Service
01.2019 - 2024
Hospitality And Tourism Management
ABM College
High School Diploma - Interior Architecture
Asmera University
Hostess
Pickle Barrel
2019 - 2024
Customer Service Representative
Gloria Fashion Store
2019 - 2023
Home Staging Assistant
Self Employed Services
2015 - Current
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