Erina Leiva
Calgary,AB
Summary
Dedicated and adaptable professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to providing a positive and memorable experience. Eager to contribute to a dynamic team and support organizational goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Office Manager
OneContact Integrated Facility Services Ltd.
Calgary, Alberta
07.2011 - Current
- Delivered prompt solutions while upholding excellent customer rapport. Worked with many non-profit organizations to aid in their maintenance needs so they could concentrate on their own purpose.
- Handled incoming calls, email responses, mail distribution, and check deposits.
- Organized electronic filing system and managed correspondence.
- Assisted in recruiting, onboarding, and training new employees.
- Adhered to current health and safety training and safe equipment operation.
- Organized company events including holiday parties, team building activities .
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Prepared agendas for Team meetings along with taking minutes during sessions.
Homemaker
Stay-at-Home Mom
Calgary, Alberta
07.2004 - 07.2011
- Cared for, taught, raised, guided and nurtured independence in children.
- Managed household finances, coordinated family events, oversaw daily routines.
- Organized extracurricular activities and events.
- Provided and cooked balanced and nutritious meals.
- Transported children to school and many other activities.
Recreation Therapist
Beverly Care Centre
Calgary, Alberta
05.2002 - 07.2004
- Facilitated recreational therapy interventions for individuals and groups.
- Promoted an environment that fosters independence, creativity, and expression among clients.
- Maintained accurate, comprehensive and timely documentation of client care including assessments and progress notes.
- Organized recreational outings such as day trips, shopping trips, and special events in the city, ie. Calgary Zoo.
- Participated in interdisciplinary team meetings to discuss patient progress or changes in care plan.
- Assisted nursing staff with feeding residents.
Education
Some College (No Degree) - Information Technology Professional Certificate -
SAIT
Calgary, ABSome College (No Degree) - Leisure Services - Recreation Therapy Diploma
Mount Royal University
Calgary, ABSkills
- Excellent communication and observation
- Organizational skills
- Problem-solving abilities
- Effective Team Collaboration
- Steadfast Reliability
- Creative
- Positive
Certification
- First Aid & CPR, Canadian Red Cross
- Class 4 Drivers License
- Vulnerable Sector Check completed November 2024
- Palliative Care Training Course
- CalgaryCARES Certificate, St. Mary's University
- Reactive Dog Training
Volunteer Experience
- Companion with Dementia/Senior, 2005 - Present
- Various schools, Girl Guides, Mount St. Francis, Minor Hockey League 2005 - Present
Hobbies and Interests
Enjoy spending time with my family and friends doing things like camping, hiking, game nights, pottery classes and value going to the gym to keep mind and body active. A balance between work and play is important, do the best you can at work that will make you feel accomplished in your personal life.
Timeline
Office Manager
OneContact Integrated Facility Services Ltd.
07.2011 - Current
Homemaker
Stay-at-Home Mom
07.2004 - 07.2011
Recreation Therapist
Beverly Care Centre
05.2002 - 07.2004
Some College (No Degree) - Information Technology Professional Certificate -
SAIT
Some College (No Degree) - Leisure Services - Recreation Therapy Diploma
Mount Royal University
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