Erin Williamson
Niagara Falls,ON
Summary
Compassionate individual with a history of working with special needs children, eager to transition skills to elderly care. Expertise in developing positive interactions and supportive environments. Strong communication and empathy skills, dedicated to improving the lives of elderly individuals. Looking to make a meaningful impact in senior care settings.
Overview
19
19
years of professional experience
Work History
Homemaker
Myself
Niagara Falls, Ontario
01.2007 - Current
- Completed day-to-day duties accurately and efficiently.
- Exceeded satisfaction by finding creative solutions to problems.
- Provided daily assistance with personal hygiene and grooming tasks.
- Prepared nutritious meals based on dietary requirements and preferences.
- Maintained a clean and organized living environment.
- Laundered clothing and bedding to prevent infection.
Call Center Representative
Gemma Communications
01.2007 - 05.2009
- Managed incoming customer inquiries through phone and email channels.
- Resolved customer complaints by identifying issues and providing effective solutions.
- Educated customers on products and services to improve their experience.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Education
High School Diploma -
Kernahan Park
St. Catharines, ON06-2002
Skills
- Housekeeping
- Meal preparation
- Problem solving
- Conflict resolution
- Dependable and responsible
- Positive attitude and resilience
References
References available upon request.
Timeline
Homemaker
Myself
01.2007 - Current
Call Center Representative
Gemma Communications
01.2007 - 05.2009
High School Diploma -
Kernahan Park