Erin Williams
Quesnel,Canada
Summary
Structured professional offering numerous years of experience organizing and coordinating office administration and procedures. In-depth knowledge of accounting, volunteer management, data and administrative management practices. Decisive and detailed individual.
Overview
11
11
years of professional experience
Work History
Office Administration
Torrent Silviculture
04.2024 - Current
- Performed general office administration and management functions.
- Maintained smooth back-office functions to promote efficient business operations.
- Handled data entry and other related work for supervisors and program managers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Administrative Assistant - Contract Position
BC Winter Games
10.2023 - 03.2024
- Liaised between clients and vendors and maintained effective lines of communication.
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
- Created and distributed surveys for data collection and analysis.
- Applied knowledge of graphic design principles to create high-fidelity mockups meeting project requirements.
- Facilitated established training guidelines and curriculum for employee training.
Owner/Operator Manager
Fabric Hens
11.2018 - 10.2023
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Developed graphic and image assets for both content and digital marketing efforts.
Financial Services Manager
Bank of Montreal
03.2014 - 02.2018
- Balanced teller drawers and ATM cash.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Cross-sold credit cards, loans and other bank products.
Education
Esthetic Certificate - Esthetics
Marvel Esthetic College
Markham, ONSkills
- Networking
- Community outreach
- Mission-oriented
- Program leadership
- Schedule management
- Event preparation
- Social media and promotions
- Staff management
- Accounting oversight
- Financial planning
- Team building
Timeline
Office Administration
Torrent Silviculture
04.2024 - Current
Administrative Assistant - Contract Position
BC Winter Games
10.2023 - 03.2024
Owner/Operator Manager
Fabric Hens
11.2018 - 10.2023
Financial Services Manager
Bank of Montreal
03.2014 - 02.2018
Esthetic Certificate - Esthetics
Marvel Esthetic College
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