Erin Ward

• Enhanced overall client experience by offering additional services such as house sitting, plant care, and mail collection during pet sitting assignments.
• Improved the well-being of pets by consistently maintaining a clean and healthy environment.
• Ensured pet safety by adhering to strict guidelines for exercise, feeding, and medication administration.
• Prepared food and water following instructions from pet owners.
• Communicated professionally with pet owners via phone, email, and text.

• Greeted patients at front desk and engaged in pleasant conversations while managing check-in process.
• Answering phone calls as well as performing daily recalls to patients.
• Scheduled, and confirmed appointments.
• Maintained organized and clean front office area to create professional and welcoming environment for patients.
• Checking insurance eligibility as well as taking bill payments. Making sure that all necessary paperwork was filled out properly such as health history, HIPPA, and office policies, etc.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

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• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Answered phone promptly and directed incoming calls to correct offices.
• Confirmed appointments, communicated with clients, and updated client records.
• Interacting with court clerks and process servers.

• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring excellent customer experience.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
• Opening and closing vault in dual.