Summary
Overview
Work History
Education
Skills
Timeline
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Erin Thompson

Erin Thompson

Grafton,ON

Summary

Goal-oriented professional in sales, well-versed in operational practices and technology. Skilled leader and analytical problem-solver, well-versed in human relations, Skillfully use relationship-building talents and diplomatic communication style to forge long-lasting connections.

Overview

24
24
years of professional experience

Work History

Affiliate Sales Manager

Activation Products
05.2022 - Current
  • Applied effective time management techniques to meet tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Proven ability to learn quickly and adapt to new situations.
  • Learned and adapted quickly to new technology and software applications.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Gained strong leadership skills by managing projects from start to finish.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Assisted with designing new marketing graphics and assets for continuous landing page improvements
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.

Sales Account Manager

ILance Inc E-Commerce Software
09.2005 - 05.2022
  • Negotiated and drafted contracts with business partners, clients and vendors
  • Established new policies to promote company culture and vision.
  • Scouted and Onboarded new employees
  • Accomplished multiple tasks within established timeframes.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Prepared and demonstrated software demos
  • Quality assurance software testing
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Created and managed all social media content (graphics, communications, style)
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Sales Associate - Bell Mobility

Norcom Cellular
04.2000 - 09.2009
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Solved customer challenges by offering relevant products and services.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.

Certified Yoga Instructor

Self Employed Business - Mind & Mat Yoga
09.2019 - Current
  • Explained different yoga styles and poses to students.
  • Led up to 4 classes per week.
  • Cultivated positive relationships with participants by interacting with group during fitness classes.
  • Developed safe and effective exercise programs for class members.
  • Adhered to all facility rules for safety, compliance and continuing education.
  • Kept studio area safe, organized and comfortable for students.
  • Retained knowledge of studio offerings, programs and pricing to promote brand and guide registration.
  • Stayed current with fitness trends and adjusted to needs and wants of class participants.

Education

High School Diploma -

Cobourg District Collegiate Institute West
Cobourg, ON
06.1995

Some College (No Degree) - Advertising And Marketing

Loyalist College
Belleville, ON

Skills

  • Creative Problem Solving
  • Sales Strategies
  • Customer Loyalty
  • Customer Service
  • Relationship and Team Building
  • Approachable and Outgoing
  • Dependable and Punctual
  • Time Management and Organization
  • Strong Interpersonal and Communication Skills
  • Teamwork and Collaboration
  • Verbal and Written Communication
  • Social Media Advertising
  • Knowledge of Photoshop
  • Sales Transaction Processing
  • Team Leadership
  • Effective Scheduling
  • Creative writing
  • Client Relationship Management
  • Sales Initiatives
  • Customer Preferences
  • Client Needs Assessment

Timeline

Affiliate Sales Manager

Activation Products
05.2022 - Current

Certified Yoga Instructor

Self Employed Business - Mind & Mat Yoga
09.2019 - Current

Sales Account Manager

ILance Inc E-Commerce Software
09.2005 - 05.2022

Sales Associate - Bell Mobility

Norcom Cellular
04.2000 - 09.2009

High School Diploma -

Cobourg District Collegiate Institute West

Some College (No Degree) - Advertising And Marketing

Loyalist College

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Erin Thompson