Erin Shaft
Dana Point
Summary
Innovative Salon Owner/Operator known for high productivity and efficient task completion. Possess specialized skills in hair styling techniques, customer relationship management, and business operations. Excel in communication, creativity, and leadership, ensuring successful salon management and client satisfaction.
Overview
13
13
years of professional experience
2000
2000
years of post-secondary education
Work History
Salon Owner/Operator
Vera Salon
Salina
11.2016 - 07.2024
- Provided exceptional customer service to enhance client satisfaction and loyalty.
- Maintained cleanliness and organization of salon equipment and workspaces.
- Assisted in scheduling appointments and managing the booking system effectively.
- Developed promotional materials to attract new clients and retain existing ones.
- Provided excellent customer service to ensure repeat business from satisfied clients.
- Ordered supplies and equipment needed for daily operations.
- Maintained salon finances, including budgeting, payroll and bookkeeping.
- Organized and scheduled appointments for clients using software systems.
- Adhered to state laws and regulations regarding licensure, sanitation standards.
- Performed administrative duties such as filing paperwork and responding to emails.
- Assessed inventory needs for hair care products, cosmetics. on an ongoing basis.
- Promoted special offers through social media platforms to attract new customers.
- Investigated new trends in beauty industry services to stay current with offerings available at the salon.
- Formed and sustained strategic relationships with clients.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Attending continuing education classes throughout the country
- Obtained multiple addition certifications
Hairstylist
Blondells Salon & Day Spa
Salina
06.2011 - 10.2016
- Consulted with clients to determine desired hairstyles and services.
- Performed hair cutting, coloring, and styling techniques to achieve client satisfaction.
- Maintained cleanliness of tools and workstations to ensure a safe environment.
- Collaborated with team members to enhance service quality and customer experience.
- Educated clients on proper hair maintenance and styling techniques for optimal results.
- Trained junior stylists in advanced techniques and salon best practices for improvement.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
Education
Cosmetologist - Cosmetology
Xenon’s International School of Hair Design
Wichita, KS 09.2000 - 09.2001
Wellington Highschool
Wellington, KSSkills
- Exemplary customer service
- Mastery of all modern color techniques
- Mastery of all hair cutting techniques
- Mastery of textured hair services to 3c
Certified in:
- Micropoint hair replacement
- Adhesive hair replacement systems
- Brow lamination
- Threading
- Eyelash extensions
- POS systems
- Booking systems
Timeline
Salon Owner/Operator
Vera Salon
11.2016 - 07.2024
Hairstylist
Blondells Salon & Day Spa
06.2011 - 10.2016
Cosmetologist - Cosmetology
Xenon’s International School of Hair Design
09.2000 - 09.2001
Wellington Highschool