Erin Shackleton
Calgary,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Energetic problem solver, skill-builder and conflict resolver.
Overview
12
12
years of professional experience
Work History
Program Support Assistant
I'm For Kids Team
11.2022 - Current
- Currently employed as a Program Support Assistant with I'm For Kids Team in Calgary, AB
- Established professional relationships with parents and other teachers to increase rapport and support.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Interacted physically and verbally with students throughout each day.
- Increased self-confidence among students with special needs by recognizing their achievements and providing positive reinforcement.
- Monitored student classroom and outdoors activities to promote student safety.
- Provided behavioral support for students with special needs, implementing effective behavior management techniques to maintain orderly classroom environment.
Educational Assistant
Sandhills Elementary School
11.2017 - 06.2020
- Educational Assistant at Sandhills Elementary School in La Crete, AB
- Provided support to help students with special needs learn and grow.
- Participated in professional development opportunities regularly, staying current on pedagogical trends and incorporating new strategies into teaching practices.
- Administered tests and assessments to evaluate student progress and performance.
- Supervised students on field trips for safety and proper behavior in public settings.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Registered Veterinary Technologist
Frontier Veterinary Services
08.2017 - 10.2017
- Registered Veterinary Technologist at Frontier Veterinary Services in Fort Vermillion, AB
- Prepared, sterilized and maintained medical instruments and equipment.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Administered medications, vaccines and treatments as instructed by veterinarian.
- Restrained animals to protect veterinarians from potential harm.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Groomed and bathed animals to maintain hygiene and appearance.
Veterinary Technologist
Mackenzie Veterinary Services
04.2017 - 05.2017
- 6-week Veterinary Technologist practicum at Mackenzie Veterinary Services in High Level, AB
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Administered medications to animals in treatment and documented changes in condition.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Answered owner animal health questions and advised on best care practices.
- Restrained animals to protect veterinarians from potential harm.
Veterinary Receptionist
Coach Hill Veterinary Hospital
05.2015 - 06.2015
- 4-week Veterinary Medical Receptionist practicum at Coach Hill Veterinary Hospital
- Answered phone calls, booked appointments, took payments and assisted in any cleaning necessary.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
- Contributed to positive work environment through excellent teamwork and collaboration with staff members.
Volunteer
Glamorgan Animal Clinic
01.2014 - 07.2014
- Volunteered in Glamorgan Animal Clinic
- Restrained animals for examination and treatment.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Deli Clerk
Mercato West
03.2012 - 02.2014
- Worked at Mercato West, Italian restaurant/deli
- Replenished serving stations with fresh food and cleaned up spills.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Increased customer satisfaction by providing exceptional service and maintaining clean, organized deli counter.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Provided enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
Education
Animal Health Technology Diploma - Veterinary Medicine
Northwestern Polytechnic
Fairview, AB05.2017
Veterinary Medical Receptionist Certificate - Veterinary Medicine
Olds College
Olds, AB05.2015
Skills
- Multitasking Abilities
- Student Health and Safety
- Team Collaboration
- Decision-Making
- Problem-Solving
- Excellent Communication
- Self Motivation
- Animal Behavior
- Animal Safety
References
- Sarah Stopher, Education Coordinator, I'm For Kids Team, (403) 804-4980, Direct supervisor
- Sylvianne Jones, Preschool Coordinator, Kings Kids Preschool, (403) 285-4855, Head teacher/coordinator
- Dr. Wendy Quist, Veterinarian, Frontier Veterinary Services, (780) 927-4500, Former employer
Hobbies and Interests
- Reading, writing, self-growth
- Spending time in nature
- Walking my family dog
- Spending time with friends and family
Timeline
Program Support Assistant
I'm For Kids Team
11.2022 - Current
Educational Assistant
Sandhills Elementary School
11.2017 - 06.2020
Registered Veterinary Technologist
Frontier Veterinary Services
08.2017 - 10.2017
Veterinary Technologist
Mackenzie Veterinary Services
04.2017 - 05.2017
Veterinary Receptionist
Coach Hill Veterinary Hospital
05.2015 - 06.2015
Volunteer
Glamorgan Animal Clinic
01.2014 - 07.2014
Deli Clerk
Mercato West
03.2012 - 02.2014
Animal Health Technology Diploma - Veterinary Medicine
Northwestern Polytechnic
Veterinary Medical Receptionist Certificate - Veterinary Medicine
Olds College
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