Erin Samoleski
Summary
Experienced Senior Phlebotomist with Sask Health Authority, skilled in enhancing patient care through effective communication and process improvement initiatives. Proven leadership in training and mentoring staff, fostering teamwork, and ensuring compliance with regulatory standards. Adept at managing complex situations with attention to detail, resulting in increased operational efficiency. Successful in encouraging team members to work efficiently in a high demand environment. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
25
25
years of professional experience
Work History
Senior Phlebotomist
Saskatchewan Health Authority
02.2017 - Current
- Contributed to a positive work environment by consistently demonstrating professionalism, teamwork, and adaptability under pressure situations.
- Assisted in the development of departmental policies and procedures, ensuring compliance with regulatory requirements and accreditation standards.
- Provided comprehensive training for new employees, ensuring a smooth onboarding process and acclimation to company procedures.
- Utilized excellent interpersonal skills when interacting with diverse populations of patients from different cultural backgrounds or age groups.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Assisted in training and onboarding new phlebotomists. Taking the lead on new hires within our department.
- Developed training materials and documents to enhance staff knowledge.
- Created multiple Master Rotations and detailed scheduling for our department.
- Contributed to a positive workplace culture through teamwork, professionalism, and a strong work ethic.
- Provided guidance and support to laboratory personnel.
- Developed and implemented strategies to improve phlebotomy processes.
- Supervised inventory management, ensuring adequate stock of supplies for seamless daily operations.
- Provided technical guidance to the phlebotomy team for complex tests, improving overall staff competency.
- Increased productivity by effectively scheduling staff shifts, balancing workloads
- Coordinated with external vendors for supply purchases or service requests as necessary.
- Contributed to the continuous improvement initiatives within the department, promoting a culture of innovation and excellence.
- Led a team of phlebotomists, ensuring high-quality performance and professional development.
- Collaborated with other departments to improve overall patient care and diagnostic services.
- Participated in interdepartmental meetings to ensure open communication between teams, fostering a collaborative work environment.
Phlebotomist
Saskatchewan Health Authority
10.2011 - 02.2017
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Centrifuged blood samples as outlined in clinical protocols (SCH)
- Assembled tourniquets, needles, and blood collection devices to prepare work carts.
- Used personal protective equipment correctly to protect coworkers and patients.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Organized daily work based on collection priority.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
- Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
Mobile Phlebotomist
Gamma Dynacare
06.2010 - 10.2011
- Organized daily work based on collection priority.
- Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
- Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including elderly patients, and those with challenging veins.
- Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Demonstrated adaptability by providing phlebotomy services in various settings such as homes, private care homes and assisted living facilities.
- Ensured proper specimen collection by adhering to strict protocols and guidelines for various tests and sample types.
- Promoted a safe working environment by consistently practicing proper infection control techniques and maintaining clean work areas.
- Centrifuged blood samples as outlined in clinical protocols.
- Tracked collected specimens by initialing, dating, and noting times of collection.
Assistant Manager
Bluenotes Clothing
09.2004 - 04.2008
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Sales Associate
Bluenotes Clothing
06.2003 - 09.2004
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Shift Leader
A&W
06.2002 - 11.2003
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
Crew Member
A&W
03.2001 - 06.2002
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Critical Incident Stress Management
CISM
Saskatoon, SK10-2024
Phlebotomy Applied Certificate
Saskatchewan Polytechnic
Saskatoon, SK06-2010
High School Diploma -
St Joseph High School
Saskatoon, SK06-2002
Skills
- Adaptable to change
- Leadership qualities
- Staff management
- Training and mentoring
- Emergency response training
- Process improvement initiatives
- Teamwork and collaboration
- Decision-making
- Attention to detail
- Problem-solving abilities
- Reliability
- Policy adherence
- Multitasking Abilities
- Effective communication
Timeline
Senior Phlebotomist
Saskatchewan Health Authority
02.2017 - Current
Phlebotomist
Saskatchewan Health Authority
10.2011 - 02.2017
Mobile Phlebotomist
Gamma Dynacare
06.2010 - 10.2011
Assistant Manager
Bluenotes Clothing
09.2004 - 04.2008
Sales Associate
Bluenotes Clothing
06.2003 - 09.2004
Shift Leader
A&W
06.2002 - 11.2003
Crew Member
A&W
03.2001 - 06.2002
Critical Incident Stress Management
CISM
Phlebotomy Applied Certificate
Saskatchewan Polytechnic
High School Diploma -
St Joseph High School
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