Summary
Work History
Education
Skills
Certification
Languages
Timeline
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Erin Ritter

North York,Canada

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Work History

Cook and Cashier

Imperfect Fresh Eats
09.2022 - 10.2023
  • Managed cash registers and accounted for digital coupons accurately
  • Took online, phone and in-person orders effectively
  • Handled opening and closing shifts adhering to company guidelines
  • Prepared and cooked food according to customer orders

Cook and Cashier

Subway
06.2020 - 09.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate
  • Prepared food items in compliance with recipes and portioning control guidelines
  • Maintained the cleanliness and tidiness of work stations
  • Took the responsibility of opening and closing, following the company guidelines

Cashier

Canadian Tire
12.2021 - 01.2022
  • Managed cashier responsibilities
  • Conducted daily reconciliation of the till, ensuring accurate balance
  • Assisted customers with general inquiries and provided excellent guidance
  • Promoted raffle sales for fundraising and collection donations

Cashier and Customer Service

Redeemed Goods
09.2018 - 07.2021
  • Ensured that all customers received excellent service through direct salesmanship, and prompt and courteous service
  • Worked at repair station to assist customers with any issues that products may have
  • Received and organized public donations
  • Sorted and stocked merchandise

Education

Personal Support Worker -

George Brown College
Toronto, Ontario
04.2023

High School Graduate - undefined

Notre Dame High School
Welland, Ontario
07.2020

Skills

  • 6 years of applicable cashier expertise
  • Strength in providing excellence in customer service in a variety of settings
  • Ability to think independently and resolve problems that may occur in the premises
  • Experienced with multitasking in fast paced environments while keeping organized
  • Proficiency with Microsoft Office Suite

Certification

  • WHMIS Workplace Safety Training Completion, Scarborough, Ontario Mar 2023
  • Slip And Fall Prevention Certificate, Scarborough, Ontario Mar 2023
  • Ministry of Labour: OHSA training Certificate, Welland, Ontario Sept 2020
  • Food Handler And Safety Certificate, Scarborough, Ontario June 2020
  • Smart Serve Dec 2024 Certificate, Markham, Ontario

Languages

English

Timeline

Cook and Cashier

Imperfect Fresh Eats
09.2022 - 10.2023

Cashier

Canadian Tire
12.2021 - 01.2022

Cook and Cashier

Subway
06.2020 - 09.2022

Cashier and Customer Service

Redeemed Goods
09.2018 - 07.2021

High School Graduate - undefined

Notre Dame High School

Personal Support Worker -

George Brown College

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Erin Ritter