Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erin Riley

Gatineau,QC

Summary



I am a highly motivated, reliable, designer successful at a variety of aspects in the design space. Organization, design, planning, project management, to sales, product knowledge, trends, and customer service. Design, solving problems, fulfilling potential, and working one-on-one with clients is where I thrive. With my sales experience and on-site design experience combined with my passion for interiors, I am eager to continue my career working in the design space where I can continue to use my skills and work towards company goals.



Overview

2
2
years of professional experience

Work History

Sales Associate

Flamingo Rodeo Interiors
09.2023 - 09.2024
  • Working front of house, acting as the first point of contact greeting customers and the primary sales associate in a furniture decor home store
  • Maintained an awareness of all product (past, current and incoming), Instagram page posts, current advertising and marketing initiatives to best inform customers and answer any questions a client may have.
  • Actively engaged with customers, identifying their needs and guiding towards appropriate product selections.
  • Maintaining showroom was up to standard, refreshing pillows, throws, etc.
  • Maximized company sales growth and profitability through understanding sales trends, knowing the product well, and delivering personable, engaged, and informative experience to every customer.
  • Managed returns, exchanges and refunds in accordance with store policy.


Home Organizer | Home Design

Lady Lanes
08.2023 - 09.2024
  • Worked on 3-5 client projects per week, re-designing existing spaces. Assessing clutter, storage, and design by creating systems to make their home more functional and livable by creating custom solutions to properly store and utilize their items.
  • Planned, prepped, and curated the vision of the design with mood boards.
  • Purchased appropriate product, styled the space, and tastefully placed pieces within the space same day ensuring the project was finished within 1-2 days
  • Expert at industry product from local, online and in-store design stores.
  • Efficient at styling bedding, bookshelves, able to combine new products with clients existing decor, meticulously placing the clients items in the most visual, functional, and accessible way.
  • Established lasting relationships with vendors, and clients, providing ongoing support and maintenance for organized spaces.


Real Estate Agent

Smart City Locating
03.2023 - 11.2023
  • Communicated thoroughly with 10-15 new prospects per week, discussed their needs and asked guided questions to help clients through the entire rental process from filtering through potential options, touring, to application within 2 weeks to one month of first contact.
  • Knowledge of the Houston sectors, market, and kept up with new/up-and-coming properties, current specials, pricing, and popular trends.
  • Diligently researched locations of interest, properties, and obtained videos of units for out-of-state and/or mostly virtual clients.
  • Understood and able to align with the client's wants and needs to find the best available options for them to call home, answered questions, and followed up to ensure the client stayed informed during each step until move-in.
  • Able to adapt to changes in circumstances, work through difficult situations, and professionally handle uncomfortable interactions.
  • Worked alongside a team of locators, engaged in team meetings, one-on-one training, and continued education to ensure competence and furthered learning.

Tumbling Instructor

Vicky Michelle
08.2022 - 07.2023
  • Coached young athletes to build their knowledge, skills, and confidence to achieve their goals.
  • Prepared, set up, and cleaned stations and curriculum/agenda to ensure efficient use of time.
  • Taught and educated students on different skills to help them work on executing proper techniques while
  • Providing encouraging critiques to help improve results.
  • Understood each of their strengths and weaknesses to help determine the focus for the next progression of skill.
  • Personalized one-one-one and group coaching environment




Education

High School Diploma -

Connections Academy
Houston, Texas
06.2020

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Sales expertise
  • POS System Operation
  • Meeting deadlines
  • Sales trends
  • Listening Skills
  • Reliable and punctual

Languages

English
Native or Bilingual
French
Elementary

Timeline

Sales Associate

Flamingo Rodeo Interiors
09.2023 - 09.2024

Home Organizer | Home Design

Lady Lanes
08.2023 - 09.2024

Real Estate Agent

Smart City Locating
03.2023 - 11.2023

Tumbling Instructor

Vicky Michelle
08.2022 - 07.2023

High School Diploma -

Connections Academy

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Erin Riley