Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin-Niccole Lee

Corona

Summary

Licensed Vocational Nursing (LVN) student with strong interest in hospital-based patient care. Brings experience in healthcare support, patient advocacy, documentation, crisis intervention, and interdisciplinary collaboration. Seeking a position within a hospital setting to gain hands-on clinical experience while completing LVN education.

Overview

4
4
years of professional experience

Work History

Case Manager

Union Station Homeless Services (Psych Pros)
04.2025 - Current
  • Conducted assessments to identify client needs and develop tailored service strategies.
  • Collaborated with community organizations to enhance resource accessibility for clients.
  • Facilitated workshops on life skills and resource navigation for clients and families.
  • Developed training materials for new staff on case management best practices.

Case Manager

Illumination Foundation
04.2024 - 04.2025
  • Provided patient-centered support and crisis response; coordinated care services; documented client status; collaborated with healthcare providers and community resources to support continuity of care.
  • Monitored case progress, ensuring timely interventions and support services.
  • Coordinated comprehensive care plans for clients experiencing homelessness and housing instability.

Lead Customer Service Manager

United Airlines
05.2022 - 07.2024
  • Demonstrated strong communication, teamwork, and problem-solving skills in high-pressure environments—transferable to fast-paced hospital settings.

Job Coach

Toward Maximum Independence
09.2021 - 03.2022
  • Supported diverse populations through coaching, documentation, and collaboration with multidisciplinary teams.

Education

Licensed Vocational Nursing (LVN) Program -

American Career College
04.2027

Associate of Science - Criminal Justice

Phoenix College

Skills

  • Patient Care & Safety
  • Vital Signs & Basic Assessments
  • Medication Administration (Student Level)
  • Infection Control
  • EMR/EHR Documentation
  • CPR/BLS Certified
  • Patient Advocacy
  • Crisis Intervention
  • Multidisciplinary Collaboration
  • Hospital Support
  • Decision-making
  • Critical thinking

Timeline

Case Manager

Union Station Homeless Services (Psych Pros)
04.2025 - Current

Case Manager

Illumination Foundation
04.2024 - 04.2025

Lead Customer Service Manager

United Airlines
05.2022 - 07.2024

Job Coach

Toward Maximum Independence
09.2021 - 03.2022

Associate of Science - Criminal Justice

Phoenix College

Licensed Vocational Nursing (LVN) Program -

American Career College
Erin-Niccole Lee