Erin Neufeld
Lumby,BC
Summary
Dynamic business analyst with over 10 years of experience in process analysis and project management. Skilled in gathering requirements, streamlining workflows, and implementing strategic solutions that drive operational efficiencies and enhance user experiences.
Overview
17
17
years of professional experience
Work History
Programmer, Business Analyst
Interior Health Authority
Kelowna, BC
05.2021 - Current
- Developed and maintained software applications to enhance patient care processes.
- Collaborated with cross-functional teams to identify system requirements and improve operational efficiency.
- Analyzed user feedback and implemented software updates to increase functionality and user satisfaction.
- Streamlined coding practices, ensuring adherence to best practices for application performance and security.
Business Analyst
KalTire
Vernon, BC
05.2009 - 06.2020
- Analyzed business processes to identify areas for improvement and increased operational efficiency.
- Collaborated with cross-functional teams to develop and implement strategic solutions aligned with business objectives.
- Conducted data analysis using advanced Excel functions to support decision-making and enhance reporting accuracy.
- Facilitated workshops to gather requirements and ensure alignment between stakeholders and project deliverables.
- Developed comprehensive documentation for business processes, enhancing knowledge sharing across the organization.
- Led initiatives to streamline workflows, resulting in improved turnaround times for project deliverables.
- Mentored junior analysts on best practices in data analysis and process mapping techniques, fostering team development.
Education
Nursing Science
Red Deer College
Red Deer, AB05-2007
Skills
- Coding
- Testing and debugging
- Project management
- Object-oriented programming
- Coding standards
- Data visualization
- User training
Languages
English
Native or Bilingual
Timeline
Programmer, Business Analyst
Interior Health Authority
05.2021 - Current
Business Analyst
KalTire
05.2009 - 06.2020
Nursing Science
Red Deer College