Erin Napier
NEWCASTLE,ON
Summary
Results-oriented leader with over six years of experience in business, financial operations and team leadership. Known for enhancing profitability through effective sales strategies and risk management. Ready to leverage expertise to drive performance and operational excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Financial Operations Branch Manager
MFSG- MONEY MART
Bowmanville, Ontario
03.2020 - Current
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Managed daily operations to ensure efficient branch performance.
- Monitored financial performance of the branch on a monthly basis.
- Generated operational performance reports for senior management review, highlighting key metrics.
- Established internal control procedures to reduce risk exposure and enhance profitability.
- Conducted regular audits to ensure compliance with company policies.
- Performed regular audits of financial records in order to ensure accuracy.
- Collaborated with regional management on strategic initiatives and goals.
- Developed sales and service strategies to enhance revenue and customer retention.
- Analyzed data to identify trends related to products, services, customers and markets served by the branch.
- Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
Marketing Director
Pixel Perfect
Toronto, Ontario
01.2018 - Current
- Developed and implemented comprehensive marketing strategies to boost brand visibility and engagement.
- Managed digital marketing initiatives with analytics tools to enhance performance metrics.
- Created impactful customer messaging tailored to resonate with target audiences.
- Planned and executed highly effective experiential marketing events that increased brand awareness.
- Updated web pages and social media profiles with engaging, current content to attract users.
- Maintained extensive knowledge of industry trends and competitive landscape for strategic planning.
- Expanded new business opportunities through powerful sales advertising and marketing campaigns.
Pharmacy Lead Supervisor
CATC-Canadian Addiction Treatment Pharmacy
Peterborough, Ontario
01.2018 - 03.2020
- Supervised pharmacy staff, ensuring adherence to treatment protocols for optimal patient outcomes.
- Coordinated medication distribution processes, enhancing efficiency and reliability for addiction treatment programs.
- Enforced regulatory guidelines to maintain high standards of patient care.
- Managed daily scheduling and delegated tasks to optimize workflow and staff performance.
- Monitored daily operations for quality and adherence to work order specifications.
- Ensured compliance with safety regulations and industry standards.
- Oversaw monthly site inspections and daily observations to maintain safety, production standards and environmental regulations compliance.
- Trained new employees on operational procedures and safety standards.
- Served as a liaison between management and frontline workers during times of conflict resolution.
Education
3 Year Advanced Diploma; Business & Marketing - Marketing Management/Business Communications
Durham College
Oshawa06-2009
Skills
- Revenue generation/enhancement
- Strategic development
- Sales expertise
- Financial analysis
- Key performance indicators
- Market research
- Business planning
- Operations management
- Risk management
- Microsoft 365 proficiency
- Basic mathematical aptitude
- Team leadership
- Strong team-builder
- Marketing
SOFT SKILLS
- Leadership
- Written/Verbal Communication
- Detail-oriented
- Problem-Solving
- Adaptability
- Emotional Intelligence
- Time Management
- Ethic & Dependability
ACTIVITIES
- Yoga/ Fitness
- Coaching / Sports
- Graphic Design
- Extended Learning
- Reading/ Podcasts
Certification
- CAML (Canadian Anti Money Laundering Certification)
Timeline
Financial Operations Branch Manager
MFSG- MONEY MART
03.2020 - Current
Marketing Director
Pixel Perfect
01.2018 - Current
Pharmacy Lead Supervisor
CATC-Canadian Addiction Treatment Pharmacy
01.2018 - 03.2020
3 Year Advanced Diploma; Business & Marketing - Marketing Management/Business Communications
Durham College