Currently run a successful E-Commerce business on the side of my full time job
Timeline
Erin Michelle Hanames
Paradise ,NL
Summary
Loyal contributor with a solid foundation at NL Health Services, promoting patient well-being through adept communication and insightful critical thinking.
Overview
17
17
years of professional experience
Work History
Personal Care Attendant
Eastern Health
St.Johns , NL
07.2016 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Provided safe mobility support to help patients move around personal and public spaces.
Transported patients to attend appointments
Usage of MEDITECH to maintain records of services performed and apparent condition of patients.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Consulted with supervisors to assess cases and plan strategies for enhancing care.
Conferred with supervisor to discuss patient condition and medical care.
Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
Furthered skills by actively taking part in employee training and taking classes to improve skills.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Documented vitals, behaviors.
Personal Care Attendant
Tiffany Village Retirement Residence
St.John's, NL
01.2014 - 12.2016
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Provided safe mobility support to help patients move around personal and public spaces.
Entertained, conversed and read aloud to keep patients mentally alert.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Furthered skills by actively taking part in employee training and taking classes to improve skills.
Assisted patients with personal requirements for housekeeping and grooming assistance.
Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
Conferred with supervisor to discuss patient condition and medical care.
Consulted with supervisors to assess cases and plan strategies for enhancing care.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Wireless Sales Manager
West End Electronics
St.John's , NL
09.2013 - 03.2014
Upsold customers by recommending accessories and promotions to increase revenue.
Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
Operated product tools, equipment, and point of sale terminals.
Replenished, faced and organized merchandise on shelving.
Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
Tracked and recorded department inventory of products.
Monitored entrances and exits to promote store safety and minimize product loss.
Oversaw signage, pricing and shelf labeling to promote neat, professional presentation.
Accepted and processed payments and purchases for new equipment using POS system.
Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Investigated and integrated new strategies to expand business operations and grow customer base.
Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
Respite Care Worker
Gov NL
St.John's, NL
06.2008 - 02.2014
Maintained safe working environment through prevention of accidents, preservation of equipment and achievement of safe working practices.
Assisted individual with basic activities of daily living.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Entrusted to handle confidential and sensitive situations in professional matter.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Monitored clients' overall health and well-being and noted significant changes.
Transported clients to and from medical appointments with safety and efficiency.
Maintained strong connections within caregiver community to gain continuous knowledge.
Provided compassionate and patient-focused care to cultivate well-being.
Attended weekly painting classes with client.
Education
Some College (No Degree) - Emergency Medical Dispatch
Priority Dispatch EMD 14.0
EMERGENCY DISPATCH
07-2025
Some College (No Degree) - Telecommunications Essentials 1.0
IAED
Priority Dispatch
01-2024
College Diploma - PCA Diploma
Eastern College
St. John's, NL
05.2016
High School Diploma -
Holy Trinity High
Torbay, NL
06.2012
Skills
Attentive to People
Social Perceptiveness
Supportive Personality
First Aid Certification
Relationship Building
Critical Thinking
Problem Identification
CPR Certification
Clear Communication
Caring Companionship
Time Management
Bedside Care
Mobility Assistance
Communication Assistance
Condition Monitoring
Incontinence Care
Accurate in Following Orders
Safety Compliance
MEDITECH Software
Word Processing
Infection Prevention and Control
Vitals Monitoring and Documentation
Documentation and Recordkeeping
Customer service
Team collaboration
Clinical documentation
Compassion and empathy
Dependable and responsible
Currently run a successful E-Commerce business on the side of my full time job
Currently own a successful e-commerce business in which I sell products locally and canada wide. This is on the side during my free time.
In business since 2018. Work daily with accountant, sales & expense reporting. Usage of computer programs and different software.
Try to achieve sales goals. I have to act quick, think fast and get things done to meet my customers needs and wants. I also do a lot of teaming up with local businesses to help them reach sales goals.
Timeline
Personal Care Attendant
Eastern Health
07.2016 - Current
Personal Care Attendant
Tiffany Village Retirement Residence
01.2014 - 12.2016
Wireless Sales Manager
West End Electronics
09.2013 - 03.2014
Respite Care Worker
Gov NL
06.2008 - 02.2014
Some College (No Degree) - Emergency Medical Dispatch
Priority Dispatch EMD 14.0
Some College (No Degree) - Telecommunications Essentials 1.0