Summary
Overview
Work History
Education
Skills
Languages
Social media
Timeline
Generic

Erin McNish

Ottawa,ON

Summary

I am an Algonquin College student looking to gain experience in the marketing field. Service jobs have caused me to market myself to guests every single day. My restaurant experience made me a skilled multitasker with a superior work ethic and good teamwork, problem-solving and organizational skills. I am willing to take on any task to help my team—I am a reliable and dedicated team player with a hardworking and resourceful approach. My current social media and trend knowledge makes me a valuable asset to any marketing team.

Overview

5
5
years of professional experience

Work History

Server

Moxies Bar & Grill
09.2023 - Current
  • Maintain upscale image that aligns with Moxie's brand.
  • Thoroughly explain and sell menu items based on guest preferences.

Server

1000 Islands Brewery
04.2023 - 09.2023
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Server

Kelseys Original Roadhouse
09.2022 - 04.2023
  • Cultivated warm relationships with regular customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Hostess/Food Expeditor/Server

Kelseys Original Roadhouse
02.2019 - 04.2023
  • Engaged in suggestive selling and other sales techniques.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Played key role in bolstering high-end dining experience by optimizing resources allocation.

Education

BCom - Marketing

Algonquin College
Ottawa, ON
04.2027

High School Diploma -

Brockville Collegiate Institute
Brockville, ON
06.2022

Skills

  • Sales Expertise
  • Suggestive Selling
  • Experience in creating customer relationships
  • Personable
  • Fast paced environments
  • Can quickly obtain product knowledge
  • Social media knowledge

Languages

English
Native or Bilingual

Social media

Instagram handle- @erinmcnish

Tiktok handle- @erinmcnish2

Timeline

Server

Moxies Bar & Grill
09.2023 - Current

Server

1000 Islands Brewery
04.2023 - 09.2023

Server

Kelseys Original Roadhouse
09.2022 - 04.2023

Hostess/Food Expeditor/Server

Kelseys Original Roadhouse
02.2019 - 04.2023

BCom - Marketing

Algonquin College

High School Diploma -

Brockville Collegiate Institute

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Erin McNish