Erin McNish

• Maintained speed of service for food orders while minimizing errors and complaints.
• Trained new expeditors and food runners according to company policies and standards.
• Confirmed proper placement of products and side items while implementing special instructions.
• Executed and supervised plate preparation according to temperature and condiment specifications.
• Assisted preparation of food plates, overseeing quality and appearance.
• Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
• Adhered to procedures in preparing food items.
• Maintained composure and work quality while under stress.

• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Utilized techniques to positively deal with difficult situations in regards to the guests.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Collaborated with kitchen to inform customers of wait times and answer questions about food.
• Answered the phone and any guest questions.
• Was responsible for training new hires.
• In charge of receiving and punching in takeout orders efficiently and to the satisfaction of the guests.

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