Erin McNabb
Gilroy
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
27
27
years of professional experience
Work History
Store Director
HomeGoods
03.2021 - Current
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Manage a team of eight leaders, 70 cashiers and floor staff.
- Trained and guided team members to maintain high productivity and performance metrics.
District Merchandise Manager
Macy's
08.1997 - 02.2021
- Boosted category performance through data-driven decision-making, highlighting high-performing items for prominent display placement.
- Coordinated special events at the district level to promote new products or drive customer engagement initiatives effectively.
- Spearheaded cross-departmental collaboration efforts to identify areas of opportunity for improving overall business performance in the district''s merchandise sector.
- Initiated process improvements within the district''s merchandise operations, increasing efficiency while minimizing costs.
- Developed strong relationships with store managers to ensure consistent communication and alignment on objectives.
- Managed vendor relationships effectively, negotiating favorable terms and ensuring timely delivery of merchandise to all stores in the district.
- Conducted regular store visits, providing feedback and coaching to improve overall store operations.
- Improved employee retention rates by fostering a positive work environment that encouraged professional development opportunities within the district.
- Managed a team of fifty plus leaders, 700 plus cashiers and floor staff.
Education
Bachelor of Arts - Fashion Merchandising And Business Administration
California State University, Sacramento
Sacramento, CA05.1998
Skills
- Sales Leadership
- Brand Awareness
- Staff Leadership
- Store operations
- Strategic Planning
- Delegation Abilities
- Leadership Development
- Policies and Procedures
- Strategic thinker
- Team Building and Leadership
- Training and mentoring
- Multitasking and Organization
Timeline
Store Director
HomeGoods
03.2021 - Current
District Merchandise Manager
Macy's
08.1997 - 02.2021
Bachelor of Arts - Fashion Merchandising And Business Administration
California State University, Sacramento
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