Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Timeline
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Erin McGrail

Erin McGrail

Toronto,Ontario

Summary

I am Canadian educated with several years of international work experience. i am bilingual, speaking both English and Spanish. I am ready to work hard and offer my help when and where needed!!

Overview

21
21
years of professional experience

Work History

ESL Instructor

Upper Madison College, UMC
Toronto, Ontario
08.2022 - Current
  • Attended team meetings with fellow bilingual teachers to integrate curriculum and improve student learning.
  • Developed activities and integrated technology to diversify instruction.
  • Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
  • Delivered and developed lesson plans by using broad range of teaching techniques and strategies.
  • Offered one-on-one tutoring to improve student classroom performance, boosting overall performance [Number]%.
  • Taught classes daily with advanced, beginner and intermediate levels of students.
  • Used [Software] to maintain accurate and complete records of student progress and growth.
  • Tailored lesson plans to accommodate differences in learning styles and speeds.
  • Constructed classroom management system to keep classroom disruption to minimum.
  • Instructed students in using visuals, games and textbooks to improve writing, speaking and reading skills.
  • Established clear objectives for lessons and units to communicate objectives to [Number] students per semester.
  • Provided supportive, nurturing learning environment to encourage student responsibility.
  • Documented student attendance and progress against goals.
  • Coordinated communication between students and school administration to create culturally-sensitive learning environment.
  • Emphasized critical thinking through small group activities.
  • Administered and graded tests and assignments to evaluate student progress.

Bilingual Corporate Business Trainer

goFLUENT
New York, New York
07.2017 - Current
  • To Businessmen and women worldwide
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Prepared variety of different written communications, reports and documents.
  • Participated in team-building activities to enhance working relationships.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.

Owner, Operator & Treasurer

Tocamar, S.A
San Juan Del Sur, Rivas
12.2012 - Current
  • San Juan del Sur, Nicaragua
  • Managed day-to-day business operations.
  • Established foundational processes for business operations.
  • Managed large budgets, collaborating with other departments to eliminate redundancies.
  • Provided on-the-job training to newly hired workers and team members.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.

Head Teacher

San Juan del Sur English Institute, English School
San Juan Del Sur, Rivas
01.2017 - 06.2017
  • San Juan del Sur, Nicaragua where I taught adult classes
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Planned and implemented integrated lessons to meet national standards.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Monitored students' academic, social and emotional progress and recorded in individual files.

Customer Service Representative

Stream Worldwide
Chilliwack, Canada
09.2011 - 08.2012
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.

ESL teacher

GEPIK
Gunpo, Gyeonngido
10.2009 - 08.2011
  • In the South Korean public-school system in Gunpo, South korea
  • Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
  • Developed activities and integrated technology to diversify instruction.
  • Educated students in basics of English grammar and conversational speaking.
  • Collaborated with teachers and department heads to meet quarterly and yearly educational goals.
  • Gave one-on-one attention to each student while maintaining overall focus on entire group.
  • Documented student attendance and progress against goals.

Kindergarten teacher

Maple Bear Korea
Yongin, Gyeonggido
10.2008 - 10.2009
  • A private English school in Yongin, South Korea
  • Played games with students to increase understanding of subjects.
  • Created child-centered learning environment characterized by consistent application of sound mental health and educational psychology practices.
  • Reported to parents and administration about student progress.
  • Exercised good classroom management focused on positive behavior support by clearly articulating fair and consistent expectations along with appropriate natural consequences.
  • Collaborated with other faculty and staff to promote rigorous learning opportunities, general well-being of school and collective interest of staff and student body.
  • Created, managed and participated in variety of learning environments and activities to support opportunities for students to develop full potential and achieve learning objectives.
  • Applied evidence-based practices for classroom management to enhance learning results.

ESL Teacher

CDI, Chung Dahm Institute
Gwangju, Jeollnam
04.2007 - 04.2008
  • A Private Academy in Kwangju, Jellonam-do, South Korea
  • Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
  • Developed activities and integrated technology to diversify instruction.
  • Coordinated communication between students and school administration to create culturally-sensitive learning environment.
  • Educated students in basics of English grammar and conversational speaking.
  • Developed and taught ESL curriculum to improve students' conversational abilities.
  • Improved instruction methods by using various assessment tools and strategies.
  • Collaborated with teachers and department heads to meet quarterly and yearly educational goals.
  • Attended workshops to learn about student motivation and engaging learning activities.

Education

I completed the CELTA certification - CELTA

EC Language School
Toronto, ON
06.2022

MSc TESOL - TESOL

School of Education At The University of Stirling
United Kingdom
06.2017

Diploma - International Project Management

Humber College, Information Technology Institute
Toronto, ON
07.2005

Bachelor of Arts - Spanish Language

Halifax, Nova Scotia Campus of ITIDalhousie University
Halifax, NS
05.2000

Skills

  • I have experience with curriculum development for different English levels and cultures As part of Masters dissertation, I developed a 2-week curriculum for an English course for the tourism industry in San Juan del sur, Nicaragua This included deploying the curriculum and thus making changes as needed I have experience teaching iBT Exam Prep classes I also have experience in developing materials and curriculum for an ESL classroom
  • I am able to communicate effectively both with students, parents, and fellow teachers to ensure student success Additionally, I have successfully monitored and recorded student progress as needed, (report cards or progress reports)
  • I have experience in grant-writing and fundraising, as developed as part of my Volunteering with CONANCA in Managua, Nicaragua CONANCA is an NGO that provides cancer treatment for the children of Central America at La Mascota Hospital in Managua, Nicaragua
  • I additionally spent time volunteering in San Jose, Costa Rica, as the Web Master at CEJIL (wwwcejilorg) This was done as part of my education at ITI
  • I also have financial management skills including: budgeting, conference planning and payroll preparation I also created the Tocamar, SA website to promote business I am knowledgeable in Business Promotion, through Social Media and networking
  • I am comfortable using the MSOFFICE Suite- including Word, PowerPoint and Excel I am able to proofread and edit work
  • Test Preparation
  • Reporting Requirements
  • Instructional Techniques
  • Personalized Instruction
  • English Language Fluency
  • Different Learning Styles
  • Educational Settings
  • Social Studies
  • Classroom Integration
  • Classroom Presentations
  • Providing Feedback
  • School Administration
  • Curriculum Development
  • Group Sessions
  • Teacher Education
  • Interactive Media
  • Business English
  • Academic Assessment Methods

Additional Information

  • Citizenship and Residency Canadian Citizen; Canadian & Nicaraguan Resident

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

ESL Instructor

Upper Madison College, UMC
08.2022 - Current

Bilingual Corporate Business Trainer

goFLUENT
07.2017 - Current

Head Teacher

San Juan del Sur English Institute, English School
01.2017 - 06.2017

Owner, Operator & Treasurer

Tocamar, S.A
12.2012 - Current

Customer Service Representative

Stream Worldwide
09.2011 - 08.2012

ESL teacher

GEPIK
10.2009 - 08.2011

Kindergarten teacher

Maple Bear Korea
10.2008 - 10.2009

ESL Teacher

CDI, Chung Dahm Institute
04.2007 - 04.2008

I completed the CELTA certification - CELTA

EC Language School

MSc TESOL - TESOL

School of Education At The University of Stirling

Diploma - International Project Management

Humber College, Information Technology Institute

Bachelor of Arts - Spanish Language

Halifax, Nova Scotia Campus of ITIDalhousie University
Erin McGrail