Erin MacNeil

• Act as a trusted advisor to management on labor relations issues and employee matters.

• Provides insites on labor laws, company policies, and industry best practices.

• Investigates and resolve employee grievances and complaints in a fair and timely manner.

• Maintain documentation and records related to grievances and resolutions.

• Analyze proposals, provide recommendations, and help ensure compliance with agreements.

• Conduct training sessions for management and employees on labor relations and conflict resolution.

• Promote understanding of labor rights and employer obligations.

• Conduct investigations related to employee misconduct or disputes, ensuring fairness and compliance.

• Build and maintain strong relationships with union representatives, employees, and management.

• Facilitate open communication and collaboration between all parties.

• Provided coaching/support to management in all areas of human resources, including employee relations, progressive discipline and terminations.

• Partnered with managers, general manager and owners on a consistent basis.

• Successfully facilitated the company’s first external safety audit which allowed the company to continue bidding on government jobs.

• Managed full cycle recruitment.

• Primary payroll administrator with Sage and SFO.

• Presented and explained safety statistics to executives, inspectors and auditors.

• Implemented and rolled out a new progressive discipline process to the company.

• Primary contact for administering benefits and RRSPs.

• Responsible for onboarding new hires and organizing training.

• Chair of the Joint Occupational Health and Safety Committee.

• Consistently acted as a key resource for managers and employees to provide advice in all areas of human resources.

• Conducted inspections while consistently making sure all employees stayed in compliance and all reporting was done in a timely manner.

• Coached the CEO and managers in all areas of human resources and employment relations, including progressive discipline and terminations.

• Partnered with the CEO on a daily basis.

• Assisted in starting the company and getting it off the ground.

• Responsible for all areas of recruitment, including creating job ads, posting positions, telephone pre screen calls, interviewing, reference checks, offer letters and paperwork for new hires.

• Created and rolled out the company’s employee handbook, policies and procedures to all staff.

• Managed all bookkeeping for the first year and a half.

• Maintained the project pipeline, client communications, scheduling, and submitted all applications and permits.

(Scotiabank Centre, Halifax Convention Centre & Ticket Atlantic)

• Worked in a unionized environment. Acted as the main liaison between our union representatives and management.
• Supported the development, administration and maintenance of a full complement of human resource programs.
• Assisted in the advancement of the company’s strategic objectives.
• Tactical support towards policy administration, monitoring and compliance for areas including performance management, training and development, employee leave of absences and related return to work initiatives.
• Supported occupational Health and Safety initiatives, incident reporting/investigations and other related projects as required.
• Critically review and analyze processes, policies, and documentation to provide suggestions and improvements to help keep the departments relevant to current industry trends and organizational goals/values.

January 2017 - April 2018

• Worked as the Full Time Human Resources Manager at the Hamton Inn and Homewood Suites hotel by Hilton.

• Worked in a unionized environment. Acted as the main liaison between union representatives and management at a dual branded property. Settled all grievances that were presented.

• Responsible for full cycle recruitment, including creating job ads, posting positions, applicant screening, interviewing, conducting reference and background checks, negotiating wages, completing offer letters and paper work for new hires.

• Continuously provided professional advice and support to all staff.

• Administrator for compensation, benefits and payroll.
• Chair of the Joint Occupational Health and Safety Committee.
• Organized employee recognition activities.

• Took part in monthly forecast and budget meetings.
• Facilitated all new hire orientation and brand training.
• Updated staff training metrics to maintain compliance.

• Supported all managers in performance management, the progressive discipline processes and terminations.

• Created and monitored performance review documents and processes with managers and supervisors.

May 2016 – January 2017

• Worked as the Full Time Human Resources Generalist at the Delta Barrington/Halifax.
• Continuously implemented HR strategies and initiatives to drive outstanding employee satisfaction and engagement at all times.

• Monitored policies, organized training/events as well as managed employee relations.

• Coached managers in progressive discipline and employment law.

• Maintained all employee files on a daily basis.

• Responsible for compensation and benefits, training & development as well as daily communication with all staff.

April 2014–May2016

• Worked as the Full Time Human Resources Coordinator at the Hampton Inn and Homewood Suites by Hilton.
• Maintained administrative processes and records related to the HR Department.

• Consistently offered professional, engaging and friendly service.
• Primary administrator for payroll and benefits.
• Facilitated orientation for all new hires.

• Responsible for the recruitment and selection process by posting positions, applicant screening, interviewing, conducting reference and background checks, completing offer letters and paperwork for new hires.

• Provided administration support for cultural programs including recognition programs, orientation, onboarding and various brand training programs.

• Maintained associate files, databases, and communication boards.

• Ensured inter-departmental communication and cooperation in the interest of guest satisfaction.

• Consistently practiced guest and associate privacy and security.