Erin Li
San Francisco,CA
Summary
Highly skilled and adaptable customer service professional with a proven track record of providing exceptional support. Demonstrates efficiency in identifying appropriate solutions and resolving a wide range of issues. Possesses the ability to work independently or collaboratively within a team, consistently delivering tasks with efficiency and timeliness. Strong aptitude for professional talents as an art student, enhancing capabilities in diverse areas.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales
Rumi's Life
08.2023 - 09.2023
- Replenish shelves with products in time.
- Check the products in the warehouse.
- Do the cashier by the counter.
- Helping customers with finding products.
- Tagged and prepared new merchandise for retail sales.
Waitress/Cashier
Togo Sushi
01.2020 - 03.2020
- Taking orders from the customers from the drive-thru.
- Serving customers dining in the restaurant.
- Packing foods for to-go orders
- Cashier work.
- Clean up the tables
- Answered customers' questions, recommended items, and recorded order information.
Waitress
Thai Noodles
11.2018 - 04.2019
- Took food and drink orders.
- Using POS for check out.
- Bring the customers to the table.
- Refill drinks for the customers.
- Cleaned up the finished plates and cleaned the tables after customers finished
Education
Bachelor's degree in illustration -
California College of the Arts
San Francisco, CA10.2024
Bachelor's degree in illustration -
School of Visual Arts
New York, NY05.2024
Skills
- Customer Service
- Server
- POS
- Restaurant Experience
- Adobe Illustrator
- Adobe Photoshop
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Retail sales
- Food handling
Certification
Microsoft Office Specialist, 05/01/22, Present
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Retail Sales
Rumi's Life
08.2023 - 09.2023
Waitress/Cashier
Togo Sushi
01.2020 - 03.2020
Waitress
Thai Noodles
11.2018 - 04.2019
Bachelor's degree in illustration -
School of Visual Arts
Bachelor's degree in illustration -
California College of the Arts
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