Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Erin Kent

Burton

Summary

Dynamic professional with a proven track record in administrative and social service roles, notably at Base Gagetown. Skilled in problem-solving and decision-making, with a strong foundation in Microsoft Office and team collaboration. Demonstrates a commitment to health and safety standards, enhancing operational efficiency and client satisfaction.

Overview

13
13
years of professional experience
1
1
Certification

Work History

CR04 Medical Clerk

Government of Canada
01.2023 - Current
  • Gathers patient information by collecting demographic information from members
  • Initiates the medical record by creating and processing the patient care record folder
  • Maintains record availability by processing charts into the digital patient database
  • Delivers charts to assigned clinicians of the clinic by following established routing procedures
  • Keeps health care providers informed by communicating the availability of resources
  • Maintains quality results by following clinic guidelines and standards
  • Serves and protects the clinic and patients by following proper procedures, confidentiality and protocols
  • Complete multiples clinicians schedules and appointments, rescheduling appointments when needed
  • Making sure referrals and prescriptions are sent, received and tracked
  • Checking in patients for sick parade, appointments and exams

Human Resources Administrator (Indeterminate)

Base Gagetown
06.2018 - 01.2023

Social Services-Managerial/Supervisory Staff

Group Home, Treatment Facility, Special Care Home
04.2012 - 10.2016
  • Assistance during mealtime, clean up afterwards
  • Full incontinence care, showering, bathing and full personal hygiene care
  • Handing out medications, completing required documentation and charting
  • Organizing activities and special occasions with residents
  • Responsible creating schedules/routines and implementing them
  • Handle families inquiries and concerns
  • Constant communication with management, social development and families (POA’s)
  • Maintains up-to-date knowledge of internal fire regulations and procedures, and other emergency procedures
  • Ensures health and safety standards are maintained
  • Aids clients in the community to allow them to function more safely and independently
  • Facilitates physical, recreational, social and educational activities
  • Identifies social, economic, recreational and educational services in the community that will meet client’s needs
  • Recognizes potential crisis situations, analyzes such situations accurately and develops strategies to deal with such situations
  • Recognizes potential emergency situations, analyzes situations accurately, and develops strategies to deal with such situations i.e
  • Acts as a positive role model for clients, providing life skills training and behaviour management
  • Reviews and evaluates clients’ progress and makes adjustments to programs as required
  • Completes daily logs, staff communication books, behaviour reports and any other necessary paperwork in order to maintain accuracy and provide a clear and precise client record
  • Make sure the assigned duties of staff are completed
  • Oversee resident funds
  • Oversee resident’s schedules and weekly appointments
  • Set staff schedule
  • Act as liaison to all agencies involved in services for residents
  • Ensure maintenance of the home is completed in accordance with the schedule
  • Maintain contact with residents’ families
  • Conduct staff meetings
  • Participate in required training
  • Maintain required records
  • Providing clients with therapeutic support and activities

Education

Diploma -

Georgian College for Social Service Worker
06.2012

Skills

  • CR Clk/Administrative experience
  • Social Service experience
  • Ability to Work Independently
  • Ability to Work in a Team Environment
  • Excellent Problem Solving Skills
  • Excellent Decision Making Skills
  • Proficient Computer Skills
  • Microsoft Office
  • Internet and email skills
  • Excellent oral and written communication skills
  • Ability to work in a fast-paced environment
  • Security Clearance

Certification

  • ABA Trained
  • Safe Management Trained
  • Med Trained.
  • Georgian College for Social Service Worker – Diploma received in June 2012 (G.P.A 82%)
  • First Aid/CPR/AED – Level C, Red Cross

References

                                                            Available Upon Request

Timeline

CR04 Medical Clerk

Government of Canada
01.2023 - Current

Human Resources Administrator (Indeterminate)

Base Gagetown
06.2018 - 01.2023

Social Services-Managerial/Supervisory Staff

Group Home, Treatment Facility, Special Care Home
04.2012 - 10.2016

Diploma -

Georgian College for Social Service Worker

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Erin Kent