Erin Kealey
Ottawa,ON
Summary
Proactive professional with experience in client care and administrative support within veterinary settings. Strong communicator focused on enhancing client relationships and streamlining operations to ensure optimal patient care.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Registered Veterinary Technician - Emergency + ICU
Capital City Specialty and Emergency Animal Hospital
Kanata, Ontario
12.2023 - Current
- Provided emergency medical services, including triage, resuscitation, stabilization and transfer of critically ill or injured patients.
- Placed central lines in critical patients, including DRUMM lines and jugular catheters. Regularly placed peripheral catheters using aseptic technique.
- Coordinated timely delivery of medications to ICU patients, ensuring critical treatments were administered without delays.
- Maintained detailed records of treatments, medications, and patient conditions to support effective care and decision-making.
Client Care Representative
Centretown Veterinary Hospital
Ottawa, Ontario
05.2021 - 05.2023
- Responded to client inquiries, providing information about services and medications.
- Welcomed clients at the clinic entrance, fostering a positive environment for clients and their pets. and their pets, ensuring a welcoming environment.
- Coordinated with team members to streamline daily operations and enhance client service.
- Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files.
- Managed billing processes and payment transactions to ensure accuracy and timely processing.
Education
Veterinary Technology
Algonquin College
Ottawa04-2023
Pre Health Sciences - Advanced Pathways
Algonquin College
Ottawa04-2020
Skills
- Medication administration
- Patient recordkeeping
- Maintain controlled drug inventory
- Time management
- Problem solving
- Providing compassionate care
Certification
- OAVT Registered Veterinary Technician
- RECOVER CPR - Advanced and Basic Life Support certified
- WHMIS certified
- Fear Free Certified
Timeline
Registered Veterinary Technician - Emergency + ICU
Capital City Specialty and Emergency Animal Hospital
12.2023 - Current
Client Care Representative
Centretown Veterinary Hospital
05.2021 - 05.2023
Veterinary Technology
Algonquin College
Pre Health Sciences - Advanced Pathways
Algonquin College