Erin Jackson

A confident and energetic individual looking for a challenging position where I can showcase my skills. A self-starter and quick learner. Versatile skill set in customer service, information management and documentation.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

• In organizing my weekly/monthly workload, I used calendars and planners; notebooks and filing systems and filed completed assignments for easy review access.
• Ability to keep to timelines and execute tasks based on priority.
• Always apply a positive attitude, a strong work ethic, and the opportunity to learn from others while teaching/sharing my skill set.
• A team player in all aspects to enhance communication with tenants and fellow colleagues, as well as being able to multi-task and work under pressure.
• As a leader, I thrive on participating in team meetings, sharing all aspects of the business to provide a proactive approach and feedback.

• Highschool Diploma, Georgetown District Highschool
• Microsoft Word
• Outlook
• World Class Service Expert Seminar
• Management and Leadership Seminar
• Smart Serve Certified

• Assist tenants, and fellow colleagues, in person and over the phone
• Sent all issues related to tenants directly to the property manager
• Utilize my people skills to deal directly with tenants over the phone to establish their needs and wants.
• Establish a rapport with my tenants by going over and above my job duties to ensure that they feel their concerns, questions, and complaints are being heard and dealt with in a timely matter.
• In my current role I deal directly with the property manager and owner of the company.