Erin Jackman
Edmonton,AB
Summary
Mental health and addiction education project:
- Created an educational board game.
- Educated fellow classmates on the rehabilitation process for individuals experiencing difficulties with addictions and mental health challenges.
- Presented information using evidence-based research and recent Canadian statistics.
Collaborative simulated client interviews with fellow students:
- Utilized invitational skills for engaging client dialogue.
- Analyzed body language cues to enhance understanding.
- Developed probing questions to encourage client self-reflection.
- Applied confrontational skills for addressing challenging situations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Shift Worker
Jounrney Home - Edmonton John Howard Society
12.2023 - Current
- Monitored security systems to ensure safety of residents and staff.
- Provided crisis intervention services to de-escalate volatile situations.
- Assisted in developing individualized plans for residents.
- Maintained records of resident progress and medication.
- Provided guidance to residents to facilitate successful community reintegration.
- Organized recreational activities for socialization.
- Prepared reports on facility incidents.
- Explained policies, procedures, and services to residents.
Ski Patroller
Sunridge Ski Hill
12.2023 - 04.2024
- Provided emergency medical care, including CPR, to during medical emergencies.
- Exercised decision-making skills under high-pressure conditions
- Generated detailed incident reports following medical emergencies.
- Collaborated with first responders upon arrival.
Janitor
Jackman Industries
10.2017 - 01.2024
- Using time management to prioritize tasks and meet deadlines.
- Attention to detail ensuring organization and cleanliness.
- Utilize problem solving skills to address issues independently.
- Ensure safety awareness to maintains safe work environment.
- Use communication skills to convey instructions and report issues clearly.
Head Cake Decorator
Sobeys
08.2022 - 12.2023
- Demonstrate strong leadership in guiding decorating team.
- Efficiently organize tasks and meet deadlines with strong time management.
- Ensure precision and quality through attention to detail.
- Create visually captivating cake decorations with creativity.
Head Baker/Decorator
The Cheesecake Cafe
04.2022 - 08.2022
- Offer compassionate support to build rapport with customers.
- Actively listen to co-bakers input to foster a supportive team environment.
- Encourage respect and collaboration among team members for a cohesive work atmosphere.
- Address conflicts with empathy and understanding.
Cashier & Baker Clerk
Save On Foods
05.2020 - 04.2022
- Thrives in fast-paced environments, accustomed to demanding work settings.
- Strong problem-solving skills for addressing concerns.
- Effective communication with customers and staff.
- Team collaboration for meeting deadlines.
- Food safety and cleanliness practices.
Education
Diploma - Correctional Services
MacEwan University
Edmonton, ABSkills
- Critical Thinking
- Strong interpersonal and communication skills
- Client engagement
- Leadership
- Team building
- Positive attitude
- Organizational skills
- Detail oriented
Certification
- Trauma-informed care training
- Crisis intervention and prevention training
- Level C first aid/CPR/AED
- Suicide intervention and prevention training
- Cultural consciousness training
- Family Violence training
Voluneer Work
- Boyle Street Community Services - making life kits for the homeless population.
- MacEwan Open House - providing information to prospective students about the corrections program.
- Family Connections Centre - assisting children from low-income families in selecting Christmas gifts for their loved ones.
Affiliations
- Attended the 6th Biennial Alberta Criminal Justice Symposium: New Approaches to Justice and Correctional System Reform.
Awards
- Honor Roll (2018-2020)
- Honorable Mention (2016-2018)
Timeline
Shift Worker
Jounrney Home - Edmonton John Howard Society
12.2023 - Current
Ski Patroller
Sunridge Ski Hill
12.2023 - 04.2024
Head Cake Decorator
Sobeys
08.2022 - 12.2023
Head Baker/Decorator
The Cheesecake Cafe
04.2022 - 08.2022
Cashier & Baker Clerk
Save On Foods
05.2020 - 04.2022
Janitor
Jackman Industries
10.2017 - 01.2024
Diploma - Correctional Services
MacEwan University