Summary
Overview
Work History
Education
Skills
Certification
Voluneer Work
Affiliations
Awards
Timeline
Generic

Erin Jackman

Edmonton,AB

Summary

Mental health and addiction education project:

  • Created an educational board game.
  • Educated fellow classmates on the rehabilitation process for individuals experiencing difficulties with addictions and mental health challenges.
  • Presented information using evidence-based research and recent Canadian statistics.

Collaborative simulated client interviews with fellow students:

  • Utilized invitational skills for engaging client dialogue.
  • Analyzed body language cues to enhance understanding.
  • Developed probing questions to encourage client self-reflection.
  • Applied confrontational skills for addressing challenging situations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Shift Worker

Jounrney Home - Edmonton John Howard Society
12.2023 - Current
  • Monitored security systems to ensure safety of residents and staff.
  • Provided crisis intervention services to de-escalate volatile situations.
  • Assisted in developing individualized plans for residents.
  • Maintained records of resident progress and medication.
  • Provided guidance to residents to facilitate successful community reintegration.
  • Organized recreational activities for socialization.
  • Prepared reports on facility incidents.
  • Explained policies, procedures, and services to residents.

Ski Patroller

Sunridge Ski Hill
12.2023 - 04.2024
  • Provided emergency medical care, including CPR, to during medical emergencies.
  • Exercised decision-making skills under high-pressure conditions
  • Generated detailed incident reports following medical emergencies.
  • Collaborated with first responders upon arrival.

Janitor

Jackman Industries
10.2017 - 01.2024
  • Using time management to prioritize tasks and meet deadlines.
  • Attention to detail ensuring organization and cleanliness.
  • Utilize problem solving skills to address issues independently.
  • Ensure safety awareness to maintains safe work environment.
  • Use communication skills to convey instructions and report issues clearly.

Head Cake Decorator

Sobeys
08.2022 - 12.2023
  • Demonstrate strong leadership in guiding decorating team.
  • Efficiently organize tasks and meet deadlines with strong time management.
  • Ensure precision and quality through attention to detail.
  • Create visually captivating cake decorations with creativity.

Head Baker/Decorator

The Cheesecake Cafe
04.2022 - 08.2022
  • Offer compassionate support to build rapport with customers.
  • Actively listen to co-bakers input to foster a supportive team environment.
  • Encourage respect and collaboration among team members for a cohesive work atmosphere.
  • Address conflicts with empathy and understanding.

Cashier & Baker Clerk

Save On Foods
05.2020 - 04.2022
  • Thrives in fast-paced environments, accustomed to demanding work settings.
  • Strong problem-solving skills for addressing concerns.
  • Effective communication with customers and staff.
  • Team collaboration for meeting deadlines.
  • Food safety and cleanliness practices.

Education

Diploma - Correctional Services

MacEwan University
Edmonton, AB

Skills

  • Critical Thinking
  • Strong interpersonal and communication skills
  • Client engagement
  • Leadership
  • Team building
  • Positive attitude
  • Organizational skills
  • Detail oriented

Certification

  • Trauma-informed care training
  • Crisis intervention and prevention training
  • Level C first aid/CPR/AED
  • Suicide intervention and prevention training
  • Cultural consciousness training
  • Family Violence training

Voluneer Work

  • Boyle Street Community Services - making life kits for the homeless population.
  • MacEwan Open House - providing information to prospective students about the corrections program.
  • Family Connections Centre - assisting children from low-income families in selecting Christmas gifts for their loved ones.

Affiliations

  • Attended the 6th Biennial Alberta Criminal Justice Symposium: New Approaches to Justice and Correctional System Reform.

Awards

  • Honor Roll (2018-2020)
  • Honorable Mention (2016-2018)

Timeline

Shift Worker

Jounrney Home - Edmonton John Howard Society
12.2023 - Current

Ski Patroller

Sunridge Ski Hill
12.2023 - 04.2024

Head Cake Decorator

Sobeys
08.2022 - 12.2023

Head Baker/Decorator

The Cheesecake Cafe
04.2022 - 08.2022

Cashier & Baker Clerk

Save On Foods
05.2020 - 04.2022

Janitor

Jackman Industries
10.2017 - 01.2024

Diploma - Correctional Services

MacEwan University

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Erin Jackman