Erin Hoodei
American Canyon
Summary
Reliable Shift Leader at Velvet Cannabis with a proven track record in team collaboration and training. Expert in cash handling and POS operations, I successfully improved workflows and enhanced customer satisfaction. Recognized for my positive attitude and flexibility, I consistently drove operational efficiency and staff performance in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Shift Leader
Velvet Cannabis
06.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Completed cash and credit card transactions accurately using POS software.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
Budtender
Harvest House of Cannabis
03.2022 - 06.2023
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Checked guests' photo identification for validity and age requirements.
- Restocked supplies and arranged displays.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Cashier Team Lead
Panera Bread
06.2020 - 02.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Operated POS cash register and equipment to collect payments.
- Trained team members on cash register operation and cash handling.
- Was very flexible and time efficient during a rush.
Education
High School Diploma -
American Canyon High School
American Canyon, CA06-2019
Skills
- Daily workflows
- Team collaboration and leadership
- Training assistance
- Cash handling
- Positive attitude
- Shift checklists
- Inventory counts
- Staff education and training
- Flexible schedule
- Goal setting and tracking
- POS system operation
Timeline
Shift Leader
Velvet Cannabis
06.2023 - Current
Budtender
Harvest House of Cannabis
03.2022 - 06.2023
Cashier Team Lead
Panera Bread
06.2020 - 02.2022
High School Diploma -
American Canyon High School
Similar Profiles
Emma OrtizEmma Ortiz
General Store Manager at Velvet CannabisGeneral Store Manager at Velvet Cannabis
Austin RhotenAustin Rhoten
Inventory Manager/Purchaser at Broadway Cannabis Market/Mint Cannabis CO.Inventory Manager/Purchaser at Broadway Cannabis Market/Mint Cannabis CO.
Juan Antonio SegoviaJuan Antonio Segovia
First-Production Patternmaker at Velvet by Graham & SpencerFirst-Production Patternmaker at Velvet by Graham & Spencer
April Gipson RN,BSNApril Gipson RN,BSN
Emergency Room Clerk at Kaiser PermanenteEmergency Room Clerk at Kaiser Permanente
Tracee JohnsonTracee Johnson
Retirement Administration Benefits Supervisor II at University of California Office of the PresidentRetirement Administration Benefits Supervisor II at University of California Office of the President