Summary
Overview
Work History
Education
Skills
Interests
References
Timeline
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Erin Harold

21 Codroy Ave, Lake Loon,Nova Scotia

Summary

Dedicated Medical Transcription/Healthcare Documentation student attending CanScribe Career College. In-depth knowledge of medical terminology, transcription, and editing. I have 20+ years of experience in the customer service field, and I am always eager to learn and continue growing in my career.

Overview

20
20
years of professional experience

Work History

Customer Service Representative

EastLink Communications
03.2001 - 06.2021
  • Assisted customers with billing, placing orders, and technical support.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

Diploma - Medical Transcription And Healthcare Documentation

CanScribe Career College
Kelowna, BC
02.2024

Bachelor of Science - Plant Science

Nova Scotia Agricultural College
Truro, NS
04.1998

Skills

  • Medical Terminology
  • Editing
  • Speech Recognition Technology
  • EMR
  • Medical Transcription
  • Adept Multi-Tasker
  • 20 years of customer service experience

Interests

  • Gardening and landscaping
  • Reading
  • Spending time with family
  • Birdwatching and spending time with my pets

References

Available upon request

Timeline

Customer Service Representative

EastLink Communications
03.2001 - 06.2021

Diploma - Medical Transcription And Healthcare Documentation

CanScribe Career College

Bachelor of Science - Plant Science

Nova Scotia Agricultural College

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Erin Harold