Erin Graham
Medicine Hat,AB
Summary
Compassionate Residential Advisor with experience in overseeing residence communities and providing guidance to residents. Possess strong interpersonal communication skills, adept at conflict resolution and fostering a supportive community environment. Demonstrated ability to implement effective programs that improve resident satisfaction and operational efficiency. Proactive in addressing resident concerns, promoting safety, and enhancing the overall living experience for all occupants.
Overview
6
6
years of professional experience
Work History
Resident Advisor
Mount Royal University
Calgary, AB
08.2024 - Current
- Facilitated conflict resolution among residents to maintain a peaceful and respectful community.
- Provided emotional support and guidance to residents, referring them to campus resources when necessary.
- Developed positive relationships with all students living in residence through regular contact and communication.
- Maintained detailed records of resident interactions, incidents, and program attendance.
- Implement and enforce all college and campus living policies, promoting academic excellence, addressing student needs, and encouraging involvement.
- Monitored and enforced residence policies to ensure a safe and secure living environment.
- Managed a budget for programs within my residence community, ensuring efficient use of funds.
- Fostered a safe learning environment by providing crisis intervention services when necessary.
- Conducted regular rounds to keep residents and areas safe and secure.
Excavation Labourer
Starks Plumbing & Heating LTD
Medicine Hat
08.2021 - 11.2021
- Operated a variety of different equipment, such as plate tampers, packers, and heavy-duty rock trucks.
- Maintained high safety standards on all work sites.
- Learned a very wide variety of skills, including concrete work, renovation, use of power tools, proper safety protocols, and customer service skills.
- Organized tools, supplies, and equipment needed for specific jobs according to the instructions provided by the supervisor.
- Supported operators on worksites.
General Worker
REDHAT Cooperative
Redcliff
05.2019 - 09.2019
- Worked at varying stations on the main floor and in the warehouse, doing a variety of fast-paced jobs as required.
- Maintained a clean and organized work area throughout the shift.
- Operated and tended product packaging machines.
- Maintained a safe working environment by adhering to all safety regulations.
- Loaded and unloaded materials onto pallets for shipping.
Education
Humanities & Social Sciences Diploma -
Medicine Hat College
Medicine Hat12.2024
HIgh school Diploma -
Irma School
06.2014
Bachelor of Arts - Sociology
Mount Royal University
Calgary, ABSkills
- Interpersonal relationships
- Activity planning
- Crisis management
- Adaptability
- Mental health awareness
- Organizational skills
- First Aid & CPR
- Reporting and documentation
- Conflict resolution
- Verbal and written communication
- Teamwork and collaboration
- Program development
Timeline
Resident Advisor
Mount Royal University
08.2024 - Current
Excavation Labourer
Starks Plumbing & Heating LTD
08.2021 - 11.2021
General Worker
REDHAT Cooperative
05.2019 - 09.2019
Humanities & Social Sciences Diploma -
Medicine Hat College
HIgh school Diploma -
Irma School
Bachelor of Arts - Sociology
Mount Royal University
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