ERIN GOULAIS
Toronto,ON
Summary
Dynamic and results-oriented professional with a proven track record at the Office Of The President - OPAST and ISAY, excelling in fostering community relations and enhancing financial transparency. Leveraged social perceptiveness and public speaking to promote mission values and drive premier customer satisfaction. Expert in protocol adherence and financial management, significantly boosting organizational visibility and fiscal responsibility.
Overview
3
3
years of professional experience
Work History
Ambassador
Office Of The President - OPAST
09.2018 - 06.2019
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
- Served as organization ambassador at various charity events, promoting mission and values.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
- Developed and maintained extensive network of community contacts, resulting in increased visibility.
- Facilitated high-level visits, ensuring smooth execution of logistics and protocol.
- Facilitated press conferences and other outreach events to raise visibility of organization.
Treasurer
ISAY ( Formerly ASAY)
09.2016 - 12.2018
- Oversaw the successful completion of external audits without any major findings or issues raised by auditors.
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Enhanced financial reporting processes, providing stakeholders with accurate and timely information for decision-making purposes.
- Drafted treasury reports to support management decision-making needs.
- Worked closely with the club president to align financial decisions with organizational goals and priorities.
- Managed cash flow effectively, ensuring the timely payment of bills and reimbursements to members.
- Collaborated with event organizers to develop accurate budgets for club-sponsored events, promoting fiscal responsibility.
- Supported grant applications by preparing accurate financial summaries and collaborating with program staff on proposed budgets.
- Boosted member engagement by clearly communicating the club''s financial status at regular meetings and through written updates.
- Reduced annual expenditures through rigorous cost analysis and negotiation with vendors.
- Advised committee chairs on best practices for managing their budgets responsibly without compromising program quality.
- Created contingency plans to address potential risks or unforeseen costs, strengthening the organization''s long-term stability.
- Enhanced financial transparency by implementing a detailed budget and tracking system for club expenses.
- Safeguarded club assets through diligent oversight of all banking transactions and account reconciliations.
- Developed and maintained internal control systems to protect organizational assets.
- Advised management regarding significant expenditures to keep operations in line with budget limitations.
Education
HOUNOURS DOUBLE MAJOR - Cognitive Science And Indigenous Studies
York University
Toronto, ON06.2024
CERTIFICATION - PRATICAL ETHICS
York University
Toronto, ON06.2024
Practitioner Certificate - Ho'oponopono
Ho'oponopono Certified
Toronto, ON06.2024
Certificate - Silva Life Systems
Silva Method Canada
05.2022
Certificate - Silva Intuition Systems
Silva Method Canada
05.2022
Skills
- Product Knowledge
- Social Perceptiveness
- Cross-cultural collaboration
- Protocol adherence
- Public Speaking
- Community Relations
Languages
English
Native or Bilingual
Ojibwe
Elementary
Timeline
Ambassador
Office Of The President - OPAST
09.2018 - 06.2019
Treasurer
ISAY ( Formerly ASAY)
09.2016 - 12.2018
HOUNOURS DOUBLE MAJOR - Cognitive Science And Indigenous Studies
York University
CERTIFICATION - PRATICAL ETHICS
York University
Practitioner Certificate - Ho'oponopono
Ho'oponopono Certified
Certificate - Silva Life Systems
Silva Method Canada
Certificate - Silva Intuition Systems
Silva Method Canada
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