Summary
Overview
Work History
Education
Skills
Community Service
Professional Development
Languages
Timeline
Generic

Erin Friesen

Orangeville,ON

Summary

Experienced and dedicated professional with a strong desire for growth and success. Seeking a challenging position within an organization that fosters a stable and positive work environment. Committed to utilizing skills and expertise to contribute to the overall success of the company. Eager to take on new challenges and opportunities for professional development.

Overview

15
15
years of professional experience

Work History

Program Coordinator, Residential Support Worker

Cedar Heights Residential Living
09.2018 - Current
  • Created, applied, and assessed Plans of Care, Individual Support Plans and Behaviour Support Plans for residents with developmental disabilities to develop social skills and the means to transition into inter-dependent living
  • Assisted residents in all daily living tasks including personal care where needed
  • Establish routines and provide support to residents to aid in behaviour management
  • Developed strategies to allow residents to achieve academic success within the Section 23 classroom setting
  • Facilitated in the acquisition of life skills including a healthy lifestyle, cooking, and budgeting
  • Trained incoming staff on proper company Policies & Procedures
  • Created monthly, weekly, and daily Menu calendars including individualized, and culture centered meal planning
  • Created and implemented monthly, weekly, daily, and individualized programming
  • Conducted thorough and insightful interviews with potential candidates, utilizing effective communication skills to assess qualifications and fit within the organization
  • Implemented a comprehensive reference check process, ensuring the accuracy and reliability of information gathered, contributing to informed hiring decisions
  • Demonstrated leadership and supervisory skills by overseeing and leading shifts, fostering a positive and collaborative work environment among team members
  • Conducted regular supervision meetings with staff members, providing constructive feedback, addressing concerns, and promoting professional development
  • Developed and implemented training programs for new hires, contributing to the seamless onboarding process and ensuring a quick integration into the team
  • Demonstrated strong organizational and multitasking abilities by successfully managing multiple responsibilities, ensuring the smooth functioning of daily operations.

Direct Support Professional

Active Lives Adult Day Program
09.2021 - 03.2024
  • Facilitate clients in learning and expanding crucial life skills including cooking, cleaning, laundry, plant and animal care, price matching and making purchases
  • Assisting clients in establishing routines and providing support to participants experiencing behaviours
  • Supporting individuals in completing programming such as, science experiments, STEM activities crafts, community walks and various forms of exercise
  • Provide personal care for clients who require assistance with toileting.

Receptionist

The Riedel Needle
06.2009 - 12.2011
  • Executed proper sanitization and packaging of piercing and tattoo equipment
  • Created & refined monthly staff scheduling and facilitated staff meetings
  • Managed inventory orders and ensured accuracy of money collection during store hours and at the end of the night
  • Aided in planning and running events
  • Executed customer service skills by booking appointments and assisting with consultations.

Education

PSW Accelerated Program - Personal Support Worker

Georgian College
05.2021

Child and Youth Work Diploma (88 credits completed) -

Humber College

High School Diploma with Honours -

Orangeville District Secondary School
06.2004

Skills

  • Work Planning and Prioritization
  • Relationship Building
  • Discretion and Confidentiality
  • Staff Supervision
  • Documentation and Recordkeeping
  • Team Leadership
  • Staff Training
  • Data Entry

Community Service

  • Lindsay’s House: A Labour of Love, Volunteer, 10/03 - 02/04
  • The Door Youth Centre, Volunteer, 03/02 - 08/02
  • Wellington Terrace, Long Term Care, Paid Placement, 06/21 - 08/21
  • Avalon, Long Term Care, Paid Placement, 08/21 - 09/21

Professional Development

  • Gentle Persuasive Approach certificate
  • FASD Training
  • HPC First Aid Training
  • Delirium, Dementia, and Depression certificate
  • The PSW Approach to Quality Care certificate
  • NVPCI Training
  • Administration of Psychotropic Medication
  • Mask Fit Test certificate

Languages

English
Full Professional

Timeline

Direct Support Professional

Active Lives Adult Day Program
09.2021 - 03.2024

Program Coordinator, Residential Support Worker

Cedar Heights Residential Living
09.2018 - Current

Receptionist

The Riedel Needle
06.2009 - 12.2011

High School Diploma with Honours -

Orangeville District Secondary School

PSW Accelerated Program - Personal Support Worker

Georgian College

Child and Youth Work Diploma (88 credits completed) -

Humber College

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Erin Friesen