Erin Freeman
Blackfalds,Canada
Summary
To find a challenging and rewarding career within an established organization, which will allow me to contribute and expand my knowledge.
Overview
24
24
years of professional experience
Work History
Membership & Circulation Manager
Municipal World
05.2021 - Current
- Increased circulation numbers by implementing marketing initiatives and targeted distribution plans. Maintained outstanding customer service quality, and overall business performance in alignment with strategic goals/objectives. Fostered a positive work environment, teamwork, and motivation. Streamlined workflow processes with the introduction of new procedures, resulting in reduced operational costs. Implemented staff training programs for continuous improvement in overall performance and service quality.
Owner - Home Childcare Services
Orca’s Song Home Childcare Services
01.2018 - 05.2021
- Planning for daily activities for the children, Children’s yoga sessions during the day, Designing and producing contracts for clients, Light accounting duties for income tax purposes
Administrative Assistant
London Life Insurance: Field Development
01.2016 - 01.2017
- Managed office Inventory by restocking and placing purchase orders to maintain adequate stock levels, Provided support for meetings, including room reservations and calendar maintenance, Interacted with vendors and services to receive orders, direct activities and communicate instructions, Prepared packages for shipment, pickup and courier services for prompt delivery to satellite offices, Preformed general office duties, routing telephone calls/messages to appropriate staff and greeting visitors
Admin. Control Clerk
London Life Insurance: Field Recognition
01.2013 - 01.2016
- Handling bulk mailing of confidential reports to Financial Centers, Submitting overtime on the GWL system for the Field Comp Dept., Maintaining recognition bulletin files for mailings sent to the field, Maintaining files and correspondence of field member contracts, filing, ordering (via OMNI RIM) and terminating contracts, Fulfilling other admin, Tasks as required within the Field Comp. Organization
Wealth Management
London Life Insurance: Distribution/Admin. Support
01.2012 - 01.2013
- Reviewing LAF forms and granting, declining or revoking limited authorization to mutual funds, Fulfilling requests for client confirmations and advisor copies, Completing daily output reports for various teams, ordering reprints when necessary, Batch indexing and ADHOC projects
Records Service/Inventory Control Tech
London Life Insurance: London Record Center
01.2001 - 01.2012
- Maintain security procedures regarding access to records, meet service standards with high volumes, Fulfilling requests of clients within 2 hours, Quality control of files, Recording request history, Performing exports and creating outgoing delivery spreadsheets via Excel, Dealing with the outside vendors, Inventory and data entry of active and terminated files, Updating account information, Creating spreadsheets for the import of newly issued files, Monitoring inventory spreadsheets via e-mail
Education
Certification - Business
London Life Insurance In-House Courses
London, ON02.2017
Certificate -
LOMA: Life Office Management Association
London, ON2014
200HR YTT, Certified Yoga Teacher -
DevaTree School of Yoga
London, ON06.2019
Graphic Design -
Fanshawe College
London2001
High School Diploma (OSSD) with honours -
Strathroy District Collegiate Institute
Strathroy, ON06.2000
Skills
Operating Systems - Microsoft Office Excel, Word, Outlook, PowerPoint, Omni Rim Requesting System, WooCommerce, Quickbooks, Investment Center, Social Media Platforms
Soft Skills - Outstanding Organization/Attention to Detail, Work Well Independently or on a Team, Maintain Client Confidentiality with Discretion, Excellent Oral and Written Communication, Meet Service Standards with High Volumes, Eager to Learn, Ability to do so Quickly
Timeline
Membership & Circulation Manager
Municipal World
05.2021 - Current
Owner - Home Childcare Services
Orca’s Song Home Childcare Services
01.2018 - 05.2021
Administrative Assistant
London Life Insurance: Field Development
01.2016 - 01.2017
Admin. Control Clerk
London Life Insurance: Field Recognition
01.2013 - 01.2016
Wealth Management
London Life Insurance: Distribution/Admin. Support
01.2012 - 01.2013
Records Service/Inventory Control Tech
London Life Insurance: London Record Center
01.2001 - 01.2012
Certification - Business
London Life Insurance In-House Courses
Certificate -
LOMA: Life Office Management Association
200HR YTT, Certified Yoga Teacher -
DevaTree School of Yoga
Graphic Design -
Fanshawe College
High School Diploma (OSSD) with honours -
Strathroy District Collegiate Institute
Similar Profiles
LEIVA DE SÁ PEREIRA NERISLEIVA DE SÁ PEREIRA NERIS
Coordenador de ensino - EJA - Extens. Fort.M.Neto at PREFEITURA MUNICIPAL DE PORTO FRANCO - Secretaria Municipal de EducaçãoCoordenador de ensino - EJA - Extens. Fort.M.Neto at PREFEITURA MUNICIPAL DE PORTO FRANCO - Secretaria Municipal de Educação
GLAUCIA FREITASGLAUCIA FREITAS
Secretária de gabinete at Prefeitura Municipal do Ipojuca - Secretaria Municipal de Defesa SocialSecretária de gabinete at Prefeitura Municipal do Ipojuca - Secretaria Municipal de Defesa Social
Maiara da Silva Messias BenvindoMaiara da Silva Messias Benvindo
Chefe de Setor - Setor de Cadastro at Secretaria Municipal de Gestão e Desenvolvimento de Pessoas - Prefeitura Municipal de CampinasChefe de Setor - Setor de Cadastro at Secretaria Municipal de Gestão e Desenvolvimento de Pessoas - Prefeitura Municipal de Campinas
David FriessenDavid Friessen
Parts Advisor/ Shipper/Receiver at Red Deer ToyotaParts Advisor/ Shipper/Receiver at Red Deer Toyota
LINDSEY DRAKELINDSEY DRAKE
Cleaner at Self-EmployedCleaner at Self-Employed