Erin Elliott
Elk Grove
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Data Processing Assistant
William Daylor High School
03.2025 - Current
- Perform data processing work and data input duties to assure accurate accounting of student enrollment, scheduling, grades and pre-SIS reports at an assigned school siteRun Errands for
- Input enrollment data into Student Information Systems (SIS) or pre-SIS for new and returning students; process student drops and program changes
- ·Generate various computer reports, mailing labels, scan forms and others as requested by faculty and staff
- ·Perform a variety of clerical support duties for school administrators; place and answer telephone calls; take and relay messages; type correspondence
Student Mentor
Sacramento City College
02.2024 - Current
- Provided guidance and support to a group of XX mentees, helping them navigate academic and personal challenges
- Developed individualized mentoring plans for each mentee, identifying their strengths and areas for growth
- Facilitated weekly group meetings to foster a sense of community among mentees and encourage peer-to-peer learning
- Offered advice on course selection, study strategies, time management techniques, and campus resources
- Assisted mentees in setting goals and creating action plans to achieve academic success
- Monitored the progress of mentees' goals and provided ongoing feedback and encouragement
- Served as a role model by demonstrating professionalism, integrity, empathy, and respect towards all mentees
- Collaborated with faculty advisors to ensure alignment between mentorship activities and students' academic objectives
Customer Service Representative
Maximus/The Panther Group
04.2021 - 10.2021
- Assisted customers with a warm and professional attitude
- Handled emails, inbound calls, and outbound calls
- Booked appointments
- Assisted customers with questions
Volunteer
Kaiser Permanente
11.2019 - 01.2020
- Transporting patients
- Providing information to patients
- Wheelchair Safety
- Epic
- Delivering Food Trays
- Delivering Flowers
Education
Associate of Science - Gerontology
Sacramento City College
Sacramento, CA05-2025
Skills
- Microsoft Excel
- Typing 43 wpm
- Customer service
- Data processing
- Community resources
Certification
- First Aid/CPR/AED Certificate - February 2025- February 2027
- Typing Certificate- 43 WPM
Timeline
Data Processing Assistant
William Daylor High School
03.2025 - Current
Student Mentor
Sacramento City College
02.2024 - Current
Customer Service Representative
Maximus/The Panther Group
04.2021 - 10.2021
Volunteer
Kaiser Permanente
11.2019 - 01.2020
Associate of Science - Gerontology
Sacramento City College
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