Erin Duby
Amherstburg,Canada
Summary
I am a very motivated and reliable individual, who is great at multitasking and demonstrating excellent customer service skills. I am proficient with file storage and organization. I have great computer skills and a positive attitude.
Overview
23
23
years of professional experience
Work History
Front End Manager
Sobeys
Amherstburg, ON
10.2024 - Current
- Managed daily operations of front-end services and customer interactions.
- Trained and mentored staff on best practices and customer service techniques.
- Managed customer complaints and rectified issues to complete satisfaction.
- Coordinated schedules to ensure adequate staffing during peak hours.
- Managed cash flow of store, including cashier operations, bookkeeping, and security.
- Conducted regular audits of cash registers and transactions for accountability.
Receptionist
Thrasher Sales and Leasing
Amherstburg, Canada
10.2008 - 07.2024
- Managed accounts receivable and payable processes to ensure accurate financial record-keeping.
- Processed customer payments both in person and via phone to ensure timely transactions.
- Sorted and labeled files, receipts, and invoices for quick access and efficient retrieval.
- Managed high volume of incoming and outgoing calls on a multi-line system to facilitate effective communication.
- Maintained positive working relationships with customers and vendors to support ongoing collaboration.
Server
Pointe West Golf and Country Club
Amherstburg, Canada
08.2015 - 10.2016
- Delivered food and beverages promptly, ensuring customer satisfaction through attentive service.
- Utilized POS system for efficient order placement, bill management, and handling of complimentary items.
- Kept dining area clean and organized, contributing to high standards of restaurant hygiene.
Production Worker
Sharpen Logistics
Amherstburg, Canada
03.2004 - 02.2009
- Inspected final product to assess compliance with quality standards and established tolerances.
- Operated equipment safely to prevent workplace hazards and ensure injury-free environment.
- Addressed issues promptly to uphold productivity targets and minimize downtime.
- Evaluated final product against quality standards to confirm compliance with established tolerances.
Education
Level 2 Dental Assistant - Certified Dental Assistant
Everest College
Windsor, OntGrade 12 Diploma -
General Amherst High School
Amherstburg, OntSkills
- Customer service
- Cash management
- Financial audits
- Staff training
- File management
- Organization
- Computer skills
- Problem solving
- Multitasking
- Positive attitude
Timeline
Front End Manager
Sobeys
10.2024 - Current
Server
Pointe West Golf and Country Club
08.2015 - 10.2016
Receptionist
Thrasher Sales and Leasing
10.2008 - 07.2024
Production Worker
Sharpen Logistics
03.2004 - 02.2009
Level 2 Dental Assistant - Certified Dental Assistant
Everest College
Grade 12 Diploma -
General Amherst High School