Erin Dharmai
Georgetown,ON
Summary
Motivated criminal justice student and licensed security officer with hands-on experience in public safety, incident response, and enforcement within high-traffic environments. Demonstrated ability to de-escalate volatile situations, problem solve and communicate effectively with diverse individuals in crisis and work collaboratively with police services from across the GTA, EMS, and fire services. Trained in legal authorities, lawful subject control, crisis intervention, and emergency response, with strong skills in report writing, observation, and ethical decision-making.
Overview
2026
2026
years of professional experience
Work History
Security Officer - Bramalea City Centre
Paragon Security
Brampton, Ontario
07.2025 - Current
- Ensuring public safety, responding to calls for service.
- Enforcement of federal, provincial, and municipal laws - TPA.
- Responding to calls pertaining to minor/major medicals, thefts, robberies, assaults, sexual assaults, civil/domestic disputes, deadly weapons, explosives, missing persons, mental health, and motor vehicle collisions. Compliant/non-compliant arrests of individuals.
- Working alongside first responders.
- Statement gathering/report writing.
- Use of CCTV.
- Trained new security personnel on operational procedures and safety guidelines.
Spray Technician / crew member
Lawn Troopers
Caledon, Ontario
04.2024 - 07.2025
- Operating company Pickup truck and trailer.
- Property maintenance on property all over the GTA.
- Lawn Treatments.
- Worked in teams and by myself.
- Honed customer service skills by dealing with upset customers and utilizing problem-solving skills to fix equipment in the field.
- Maintained accurate records of services provided to clients.
- Conducted routine inspections to identify pests and diseases in lawns.
Volunteer work
Halton Regional Police Service
Haton Region
2022 - Current
- Community engagement.
- Teamwork.
- I attended Police Day and Miracle on Main events throughout the years.
- Working alongside constables from the Community Services Bureau.
- Handling sums of money and gift cards.
- Toy Collection.
- Informing members of the public about upcoming events, and how they can help.
Retail Sales Associate
Canadian Tire
Georgetown, Ontario
07.2021 - 05.2024
- Assisted customers with product selection and inquiries.
- Monitored sales floor activity to ensure safety and security protocols were followed.
- Handled customer complaints in a professional manner.
- Demonstrated knowledge of store products and services.
- Organized displays to attract customers and promote sales.
- Began working on customer service skills.
Volunteer Work
St. Marcellinus Secondary School
Mississauga, Ontario
2024 - Current
- High School Football Coach
- Mentored young adults, new to the sport, and experienced athletes.
- Leadership positions involve supervising individuals, ensuring that students are kept safe, working together, and de-escalating tense situations between teammates.
- Mentored athletes in sportsmanship, discipline, and personal development.
- Motivated players by providing positive reinforcement throughout practices and games.
- Leading by example.
Volunteer Work
International Develpoment and resurce foundation
Toronto, Ontario
2019 - 2021
- Humanitarian initiatives are striding towards assisting vulnerable communities internationally.
- Organizing and preparing donations for distribution, such as toys and currency.
- Fundraising events and donations.
- Community-based events.
Volunteer Work
St. Francis Roman Catholic Chruch
Mississauga, Ontario
2018 - 2022
- Altar server
Education
Bachelor of Science - Criminal Justice
University of Guelph-humber
TorontoPolice Foundation - Diploma -
Humber College
Toronto 04-2024
High School Diploma -
St. Marcellinus Secondary School
Mississauga, ON06-2022
Municipal Law Enforcement Officer
Brampton By Law
01-2025
Security Guard Licence
01-2025
Site Training
Paragon Security
Mississauga, ON01-2025
Standard First Aid And CPR - LVL C
Life Saving Society
Mississauga01-2024
Citizen's Police Academy
Halton Regional Police Service
Oakville, ON01-2022
Continued Education
Canadian Police Knowledge Network
Continued Learning
OCTA Brazilian Jiu Jitsu
Skills
- Customer service
- De-escalation
- Problem solving
- Leadership
- Resilience
- Communication
- Teamwork, independence
- Legal articulation
- Knowledge of federal, provincial, and municipal laws
- ability to adapt to new environments
- Signs and symptoms of medical emergencies
- Threat management
- Crisis management
- CCTV monitoring
Timeline
Security Officer - Bramalea City Centre
Paragon Security
07.2025 - Current
Spray Technician / crew member
Lawn Troopers
04.2024 - 07.2025
Retail Sales Associate
Canadian Tire
07.2021 - 05.2024
Volunteer work
Halton Regional Police Service
2022 - Current
Volunteer Work
St. Marcellinus Secondary School
2024 - Current
Volunteer Work
International Develpoment and resurce foundation
2019 - 2021
Volunteer Work
St. Francis Roman Catholic Chruch
2018 - 2022
Bachelor of Science - Criminal Justice
University of Guelph-humber
Police Foundation - Diploma -
Humber College
High School Diploma -
St. Marcellinus Secondary School
Municipal Law Enforcement Officer
Brampton By Law
Security Guard Licence
Site Training
Paragon Security
Standard First Aid And CPR - LVL C
Life Saving Society
Citizen's Police Academy
Halton Regional Police Service
Continued Education
Canadian Police Knowledge Network
Continued Learning
OCTA Brazilian Jiu Jitsu