Erin Dayman
Napanee,ON
Summary
Hands-on, guest-focused manager with experience running daily operations, front desk services, and staff oversight in hospitality-style environments. Comfortable managing check-in/check-out, reservations, guest communications, and on-site issues while creating a welcoming, well-organized campground experience. Known for calm leadership, strong phone etiquette, and keeping operations running smoothly in seasonal, fast-paced settings. Willing to relocate: Anywhere
Overview
7
7
years of professional experience
1
1
Certification
Work History
Gardener (seasonal/relief)
Bakers Gardening-Greater Napanee, ON
Napanee, ON
03.2023 - Current
- Assisted with groundskeeping and seasonal maintenance of outdoor spaces
- Supported property presentation and cleanliness in guest-facing environments
- Performed planting, weeding, and general landscape upkeep
- Adapted to seasonal workloads and weather-dependent scheduling
Resident Manager
Skyline Group of Companies-Belleville, ON
Belleville, ON
04.2023 - 03.2025
- Operated as on-site manager and primary guest contact for a residential community
- Managed daily front desk-style operations including guest communications and issue resolution
- Handled phone inquiries, records, scheduling, and coordination with service providers
- Enforced property policies while maintaining a friendly, hospitality-focused environment
Manager
True North Cannabis Co-Trenton ontario
Trenton, ON
08.2021 - 03.2023
- Managed daily opening/closing, customer flow, and POS check-in/check-out processes
- Delivered consistent, high-quality guest service in a busy retail environment
- Addressed guest concerns quickly to maintain positive experiences
- Trained, scheduled, and supervised staff to ensure smooth daily operations
- Maintained inventory, documentation, and operational standards
Team Lead
ABCann-Napanee, ON
Napanee, ON
09.2019 - 07.2021
- Coordinated daily operations and supervised staff in a regulated environment
- Maintained accurate records, logs, and documentation
- Acted as designate manager as needed
- Supported training and onboarding of new team members
Specialist
Hexo Corp-Masson-Angers, QC
Masson-Angers, QC
03.2019 - 09.2019
- Coordinated daily production and operational workflows while supervising team members
- Oversaw staff performance to ensure procedures, safety standards, and cleanliness requirements were consistently met
- Maintained accurate records, logs, and documentation to support compliance and operational tracking
- Acted as a point of contact for workflow issues, troubleshooting problems and escalating as needed
- Supported onboarding and training of new staff, ensuring clear expectations and adherence to procedures
- Maintained an organized, safe, and efficient work environment during high-volume operations
Education
High school diploma or GED - undefined
C.D.C.I. East-Cobourg
Cobourg, ON06.2005
Skills
Guest support & hospitality
Facilities & grounds maintenance
Teamwork & communication
Adaptability & problem solving
Administrative support & record keeping
Safety awareness & outdoor resilience
Physical stamina & practical tasks
Certification
- CannSell Certification - Aug 2020
Timeline
Resident Manager
Skyline Group of Companies-Belleville, ON
04.2023 - 03.2025
Gardener (seasonal/relief)
Bakers Gardening-Greater Napanee, ON
03.2023 - Current
Manager
True North Cannabis Co-Trenton ontario
08.2021 - 03.2023
Team Lead
ABCann-Napanee, ON
09.2019 - 07.2021
Specialist
Hexo Corp-Masson-Angers, QC
03.2019 - 09.2019
High school diploma or GED - undefined
C.D.C.I. East-Cobourg