ERIN CAGE
Fergus,Canada
Summary
Accomplished professional with over 20 years in beauty, hospitality, and event planning. Expertise in business management and growth, emphasizing customer experience and team leadership. Developed promotional strategies that boost customer engagement and sales, with a track record of improving operational efficiency and enhancing team performance.
Overview
23
23
years of professional experience
Work History
Event Coordinator/Fund Development Coordinator
Big Brothers Big Sisters CW
Fergus
05.2026 - Current
- - Coordinated fundraising events, community initiatives, and organizational celebrations to enhance organizational visibility and engagement.
- - Coordinate event logistics, including budgets, vendors, volunteers, timelines, and on-site operations.
- - Create sponsorship packages, donor communications, event materials, and promotional content.
- - Develop corporate sponsorship and community outreach opportunities and maintain relationships with business partners.
- - Engaged community members, sponsors, donors, and volunteers to strengthen support for organizational programs and initiatives.
- - Supported fundraising strategies and donor stewardship to foster relationships and drive revenue-generation initiatives.
- - Promoted the organization’s mission and increased community awareness through targeted events and strategic partnerships.
Manager/Medical Aesthetician/ Event Coordinator
Vienna Day Spa & Vienna Hair Salon & Spa
Fergus, Ontario
01.2010 - Current
- Successfully launched luxury day spa within renowned Ontario Inn from 2010 to 2015, achieving recognition as one of Ontario's Finest Spas.
- Managed all aspects of spa launch, overseeing construction, floor planning, and aesthetic design to create a cohesive luxury experience.
- Streamlined inventory control, procurement processes, and vendor relations to optimize operational efficiency.
- Coordinated administrative functions, ensuring precise accounting, payroll, cash handling, and employee scheduling for smooth operations.
- Created and executed social media marketing strategies, producing engaging content that successfully attracted new clientele.
- Coordinated administrative functions, ensuring accurate accounting, payroll, cash handling, and employee scheduling.
- Oversaw administrative functions, including accounting, payroll, cash handling, and employee scheduling.
- Facilitated ongoing staff training to uphold compliance with industry standards and health regulations, enhancing service quality.
Event Coordinator
Freelance
Fergus, Ontario
01.2007 - 12.2025
- Orchestrated diverse events for private clients, businesses, and hotels, leveraging 20 years of experience to ensure seamless execution and client satisfaction.
- Managed event timelines to facilitate smooth progression, task lists, and day-of setup for freelance clients.
- Organized logistics for freelance events across multiple venues, vendors, and client schedules.
- Collaborated with vendors to verify event requirements and details with hosts and attendees.
Launch Consultant/ Event Coordinator
Wellington Skin Clinic
Fergus, Ontario
09.2025 - 11.2025
- Coordinated startup and establishment of Wellington Skin Clinic, achieving operational readiness and aligning service offerings with market needs.
- Designed and decorated the launch event, enhancing the brand identity with visually compelling elements. Managed the setup and takedown of the event.
- Developed competitive pricing structure, ensuring clinic offerings met perceived value and market expectations.
- Developed competitive pricing structure, aligning clinic offerings with perceived value and market expectations.
- Designed and decorated launch event, enhancing brand identity with visually compelling elements while managing setup and takedown.
Surgical Coordinator/Corporate Event Coordinator/Intern Clinic Manager & OR Manager
GraceMed Plastic Surgery Clinic
Kitchener, Ontario
03.2025 - 11.2025
- Facilitated client experiences from initial consultations with doctors to post operative recovery, enhancing overall satisfaction.
- Clarified financial options and surgical packages with clients, ensuring understanding of costs and promoting informed decisions.
- Discussed financial options and surgical packages with clients, ensuring clarity and understanding of the cost involved.
- Developed client tracking systems and created surgical packages, streamlining customer service and improving engagement.
- Acted as key liaison between clients and doctors, offering support and addressing patient concerns throughout the surgical process.
- Coordinated client appointments with doctors and staff to ensure timely service., surgeries, coordinated logistics with doctors, anesthesia providers and nursing staff for seamless operations.
- Prepared surgical cases by ordering medications and managing clinic and OR supplies efficiently.
- Planned and executed events for the organization, ensuring all logistics were managed effectively.: Coordinated record- breaking event at GraceMed, planned, designed, hosted and collaborated with representatives and vendors.
- Implemented community outreach programs to engage local stakeholders to foster stronger connections with local stakeholders.
Hotel Manager/Special Events Coordinator
The Breadlabane Inn
Fergus, Ontario
01.2004 - 05.2006
- Managed pub, fine dining restaurant, and hotel operations to deliver exceptional guest service and enhance overall guest satisfaction.
- Coordinated special occasions and weddings, resulting in memorable experiences that exceeded attendee expectations.
- Executed management of pub, fine dining restaurant, and hotel, consistently providing outstanding guest service and fostering positive guest experiences.
- Executed management of a pub, fine dining restaurant, and hotel while providing exceptional service to guests.
Education
Advanced aesthetics and Medical Aesthetics -
Melennia Institute of Aesthetics
OntarioSkills
- Community outreach
- Client relations
- Problem solving
- Attention to detail
- Scheduling
- Sales expertise
- Business administration
- Multitasking and organization
- Customer service
- Business growth
- Sales and marketing strategy
VOLUNTEER CHARITY WORK
- Angel Tree Program, Founder, Centre Wellington, Founded the Angel Tree Program in Centre Wellington supporting over 200 local children through the local Food Bank for 10+ years.
- Cancer Fundraising Coordinator, Planned and executed multiple successful fundraising events, generating substantial support for individuals battling cancer.
Timeline
Event Coordinator/Fund Development Coordinator
Big Brothers Big Sisters CW
05.2026 - Current
Launch Consultant/ Event Coordinator
Wellington Skin Clinic
09.2025 - 11.2025
Surgical Coordinator/Corporate Event Coordinator/Intern Clinic Manager & OR Manager
GraceMed Plastic Surgery Clinic
03.2025 - 11.2025
Manager/Medical Aesthetician/ Event Coordinator
Vienna Day Spa & Vienna Hair Salon & Spa
01.2010 - Current
Event Coordinator
Freelance
01.2007 - 12.2025
Hotel Manager/Special Events Coordinator
The Breadlabane Inn
01.2004 - 05.2006
Advanced aesthetics and Medical Aesthetics -
Melennia Institute of Aesthetics