Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Erin Boyd

Georgetown,ON

Summary

Organized Dental Receptionist providing detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dental Receptionist

Mill Ridge Family Dental
07.2021 - Current
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Helped patients complete necessary medical forms and documentation.
  • Completed new patient registrations in software to create accurate and comprehensive records.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.

Dining Room Server

The Keg Steakhouse
01.2015 - 02.2021
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Built long-lasting relationships with residents.
  • Maintained excellent standards of service by closely monitoring diner safety and meeting customer needs.

Education

High School Diploma -

Georgetown District High School
Georgetown, ON
08.2024

No Degree - Dental Assiting

Anderson College
Kitchener
08.2024

Skills

  • Extremely organized
  • Excellent communication skills
  • Professional
  • Strong positive customer service skills
  • Microsoft Office
  • Eagerness to learn

Languages

English
Full Professional

Certification

CPR Certified

Ceritification in Products and Services of Credit Union

Timeline

Dental Receptionist

Mill Ridge Family Dental
07.2021 - Current

Dining Room Server

The Keg Steakhouse
01.2015 - 02.2021

High School Diploma -

Georgetown District High School

No Degree - Dental Assiting

Anderson College

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Erin Boyd