ERIN BOUDREAU
Surrey,BC
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
10
10
years of professional experience
Work History
Server
Otter Co-op
Surrey, BC
10.2022 - Current
- Greeted guests and provided menus.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked food before serving it to customers.
- Operated POS terminals to input orders, split bills and calculate totals.
Jackpot Cashier
Manitoba Liqour and Lotteries -Shark Club Gaming Centre
Winnipeg
01.2019 - 12.2022
- Prepare til, verify amounts
- STR and LTC trained
- Jackpot payouts
- Pull and count
- Process club card membership and ID
- Cashier duties
- Count Money/chips efficient and correctly
Server
Salisbury House
10.2019 - 01.2021
- Made suggestions to customers on meal ideas
- Trained new employees to perform duties.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
Server
Winnipeg Goldeyes
01.2016 - 12.2018
- Served alcoholic beverages to patrons at baseball games
- Served alcoholic beverages to patrons at concerts
- Validated patron's ID to ensure legal drinking age
- Ensured work area was clean to the public
- Collected payments and ensured all cash balanced and inventory of stock that I was responsible for
- Ensured that each guest was served courteously, quickly, and efficiently.
Server, Hostess, Cook, Dishwasher
Joey's Seafood Restaurant
01.2014 - 12.2017
- Greet and seat guests promptly, present menus, review specials and make suggestions
- Cold kitchen preparation ensuring correct presentation and plating
- Experience using specialized cooking equipment including grills and deep fryers
Skills
- Menu Memorization
- Positive and professional
- Order Accuracy
- POS operation
- Check payment processing
- Exceptional customer service
- Food Safety Standards
- Team building
Training
- Apprenticeship Manitoba Cook Program 2015
Volunteer Experience
Winnipeg Jazz Festival Hospitality Crew
References
References available upon request.
Timeline
Server
Otter Co-op
10.2022 - Current
Server
Salisbury House
10.2019 - 01.2021
Jackpot Cashier
Manitoba Liqour and Lotteries -Shark Club Gaming Centre
01.2019 - 12.2022
Server
Winnipeg Goldeyes
01.2016 - 12.2018
Server, Hostess, Cook, Dishwasher
Joey's Seafood Restaurant
01.2014 - 12.2017
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